PickaxeFairy

Engineer/Tech guys giving false info and talking gobbledygook to ordinary people is more common than most of us would like. For example, a lady at my workplace was telling me recently how one of these tech guys came into her home to install a wireless modem and router (2 separate devices).

He proceeded to install the devices in an upstairs room while her Dell PC was downstairs in her living room. He tested that the modem and router were working by installing the wi-fi connection device to her son's laptop then, before leaving, told her to run the connection software on her Dell PC and that would be that.

As you can imagine, her main PC could not connect to the modem or router because it did not have a wi-fi device, she was livid because she had been mislead by someone who could not be bothered to do his job properly.

So what do you do, simple tell your tech guy to install a PCI to USB2.0 card in your PC and get him to test it is working properly by attaching your external HD to one of the new USB2.0 ports. Also, insure that your external HD is assigned an appropriate letter, such as anything above F:\, so that there are no conflicts with your current DVD or CD drives.

Finally, watch the guy from start to finish to see what he is doing, he may not like this but as he is coming into your home so he has to abide by your rules.

Good Luck


UK Bob

Thanks for your reply Bob
That guy you talked of sounds like an absolute joke!


Right, where do I start....

Well Mr Tech Guy came round as promised....

Got the old list out of everything I needed to bring to his attention....
Told him all the issues I've been having; went into loads of detail....

He had a little fiddle, pushed a few buttons.... went into parts of my pc I didn't even know existed!

His subsequent response - "You do realise the internet is slow sometimes - it's probably got nothing to do with your actual pc...."


You're having a laugh, I'm saying under my breath. Could you BE any more patronising!!??

I pulled him up on that, believe me! He went all red and looked really awkward - but then actually went on to *sincerely* apologise!

I think before he arrived, he thought I was some silly little woman who'd believe whatever he told me and that he could feed me some crap and be gone from my flat in 10 minutes so's he could go and have his lunch....

How wrong was he!!

Then - and completely out of the blue - he tells me that he's gonna order me a brand new CD/DVD drive AND a brand new hard drive!!
Seems I'm gonna get a complete new install....

I didn't even need a new CD/DVD drive - but who am I to argue??


RESULT!!

Well done PickaxeFairy

The first rule of dealing with these "tech guys" is watch what they do and take no prisoners.


UK Bob