Lord of the rings, thank you for your reply. I apologize if I came across as impatient. I've not been able to download for some time. All downloads stopped at 95% and there remained. I uninstalled LW and installed FW last evening and the songs which stalled in LW I was able to download without problems in FW. I don't know what went wrong with LW but there was obviously something not quite right. Maybe there was a bug in the system. I appreciate your input and thank you again for your help