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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old November 18th, 2006
Novicius
 
Join Date: November 18th, 2006
Posts: 4
Toms is flying high
Default (En cours) problèmes mémoire avec Limewire et OS X

Bonjour à tous,

et toutes mes excuses si ce problème à déjà été abordé (et résolu !)...

Depuis que j'ai installé la version 4.12 de Limewire sur Mac OSX je rencontre un problème très étrange : dès que je lance l'application, mon ordi rame, et de façon étrange, la mémoire de mon disque dur semble baisser...tant et si bien que même avec 2 giga de libre, quand je télécharge un fichier de 300 Mo, au bout de 20 min, un message d'erreur apparaît, selon lequel je n'ai plus assez de mémoire pour faire marcher l'application, et qui me demande de forcer à la quitter !!!

je suis donc complètement bloqué...auriez-vous une idée pour m'aider ?
Merci d'avance !
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  #2 (permalink)  
Old November 20th, 2006
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Salut Toms. Les deux gigas de libre, c'est sur le disque dûr, je présume... Sache que LW consomme beaucoup de mémoire virtuelle (du disque dûr) et si c'est vraiment tout ce qui te reste, j'essaierais d'acheter un disque d'appoint externe pour laisser plus de place sur ton disque principal.

Combien de mémoire vive dans ton ordi? Pour rouler LW, il faut plus de 256Mo d'installé sur ta machine, parce que OSX en prend déjà pas mal.

Ciao
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  #3 (permalink)  
Old November 20th, 2006
Novicius
 
Join Date: November 18th, 2006
Posts: 4
Toms is flying high
Default

Merci pour cette réponse : les 2 gigas, c'est en effet sur le disque dur, et je sais que LW prend pas mal de mémoire
le problème c'est qu'avant d'installer cette version, je téléchargeais sans problème avec 1 giga !
d'autre part, quand j'utilise le moniteur d'activité, je vois ma mémoire descendre par tranches, jusqu'à ce qu'il n'y en ait plus ! ce qui fait que quand je télécharge un fichier de 300 mega, en 2-3 heures il "bouffe" mes 2 gigas...ce qui me paraît à la fois nouveau et inquiétant...

quand à la RAM j'en ai 512 Mo...

y aurait-il une autre explication possible cher "et voilà" ?
Merci beaucoup à toi en tous cas, pour cette première réponse...
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  #4 (permalink)  
Old November 20th, 2006
Novicius
 
Join Date: November 18th, 2006
Posts: 4
Toms is flying high
Default

j'en profite pour relater cette petite expérience faite ce soir :
j'ai tenté de chargé un fichier d'environ 350 Mo
le télechargement lui-même s'est interrompu au bout de 9%, faute de source
mais comme j'ai laissé LW ouvert, il m'a quand même bouffé les 2 gigas et j'ai eu un "avertissement disque plein / forcer à quitter"
ce n'est donc pas l'activité de téléchargement elle-même qui prend cette place mais le fait que LW soit ouvert dans la durée, on dirait...

super étrange non ?
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  #5 (permalink)  
Old November 22nd, 2006
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Est-ce que tu vérifie l'espace libre de ton DD au cours du téléchargement? Moi aussi j'ai déjà eu ce problème quand il ne restait que 1Go sur le DD. Le problème est que les programmes Java, tel que LW, utilisent beaucoup de mémoire virtuelle à même le disque.

Le seul conseille augmenter ta capacité de stockage sur ton ordi, ou faire un ménage.

Ciao
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  #6 (permalink)  
Old November 22nd, 2006
Novicius
 
Join Date: November 18th, 2006
Posts: 4
Toms is flying high
Default

oui, je vérifie la mémoire au cours du téléchargement, et je suis pas à pas sa diminution avec le moniteur d'activité...
c'est clair que ces programmes utilisent beaucoup de mémoire

mais ce qui m'étonnait beaucoup, c'est qu'avec la version précédente, j'avais une marge de manoeuvre beaucoup plus grande, et je pouvais télécharger 300 Mo avec 800 Mo de libres sur mon DD seulement !!!

on peut encore trouver des versions antérieures pour mac OS X, histoire d'essayer ?
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