Most common FW problems
 

This thread is about solving most common FW problems. Other mods might want to add tips as time goes as I'll only make one right now ;)

Problem 1: FrostWire doesn't download file upon double clicking on a search result.
Workaround: Go in the menu Options-> (Preferences on os x), select any panel and click on the "Restore Defaults" button in the lower left. Reattempt to download the file from results and read carefully the popping dialog.


Problem 2: Various problems, from FW does not start up to FW has speed problems and download corruption. (this might be due to preferences corruption)

General Workaround: Delete your FW preferences folder:
Emplacement of themes directory for:
Windows: C:\Documents and Settings\*yourusername*\Application Data\FrostWire\themes Note: Application Data folder is hidden by default, you have to play with the menu Tools -> Folder options in Windows Explorer
Mac OS X: /*yourusername*/Library/Preferences/FrostWire/themes/
Linux: ~/.frostwire/themes/

For an example of how to delete your FrostWire preferences for Windows users, see How to delete your FrostWire Preferences folder

Problems starting FW or error messages when trying to open, try right-clicking the actual FrostWire program (not the shortcut) & change compatibility mode to either Windows 2000 or Windows NT. Try this even if you're using Windows XP. But not applicable for windows 98 users.

Make sure you have the latest Java. http://www.java.com/en/download/manual.jsp It is always safest to download the "Offline" installer version. Problems installing using the online installer are common. The result can be a corrupt installation. Though you may not realise the installation was corrupt other than FrostWire not behaving or working.

after I down load FW and I open it, the dialog box hangs up and when I click the close X, then my mouse freezes up ? I hope I explained this well enough .

HTML Forever Loading
 

Hello Everyone,
Yesterday I've installed Ubuntu 7.04 (Feisty Fawn). I can tell you, it looks great! :idea:

But there's a small problem, I've installed Frostwire (Following the steps in the Starters Guide). As I launch Frostwire, There appears a screen with: Loading HTML, I waited hours, But it just won't load I think
Does anybody knows what's wrong?:confused:


P.S.
Sorry for my really bad English :blushing:
If you need more information, Just ask;)

Problem Solved
 

ehh, I´ve got the solution..
Thanks anyway :rolleyes_2:

It says may have a virus when i downloaded it

Depends whether it was your AV program or another utility such as spyware, etc. If you downloaded it from the appropriate location then no issue. As far as spyware utilities go, many are not suited to p2p programs & wrongly think they are spyware. Simply put FW on the safe list, else get a reliable utility instead of the one you have for checking.

so it is safe? hmm windows sure wouldent open it when i tried.i will try again thanks

Help
 

Hi i am new to FW just need some help yesterday i downloaded ike 200 songs and had around 100 Kb/s however while trying to downloa songs now im only gettin 10 Kb/s how would i increase my speed to around 2-300 Kb/s

Frostwire 4.10 not connecting!!!
 

I have very little computer skill so guys bear with me. A while ago i paid for frost wire. Never could access anything because it wouldnt connect. Well i just tried limewire and the same deal. It wouldnt connect. I am a computer idiot so if you could explain how to do this in kindergarden language i would be greatly appreciative!!

Well Hermione145, so far you've posted in the LimeWire, FrostWire & NapShare sections. Which client are you actually using?

If you want help, provide some info about the problem you're having.
:blink:

Can some one Help m please i just need some help and advice on how to get my Kb/s spped up will anyone help??????????

sure. first of all if you actually paid for frostwire you got the shaft. it is free at FrostWire.com » Official Website & Free Download, BitTorrent « ...if you feel guilty give a donation.

second, which operating system are you using?

FW only one bar
 

Fw will not go beyound one bar and limeware sometimes does this but usually will go to full bars eventually?

Join the #support chat room and type: ?connect

:)

thank you
 

thank you of yo help

Downloaded the latest FW client for Mac OSX.
It won't connect to the network.

Help?
Thanks in advance.

Hey, i got Frostwire today and when i start it up it says that i need to configure my Firewall options. How do i do this ??

ok. from what a lot of support sites say, in your connections tab, theres supposed to be something there. from what i see it looks like a bunch of numbers? well my connections tab is blank? any help?

can connect to limewire but not frostwire.
 

having the same problems, limewire connects no worries but frostwire just will not connect. tell me it can't find internet connection but LW has no problems with it.
running mac OS 10.5 with wireless modem.
if you think that i'm going to remove my firewall then forget it.

cheers matt. :bangh:

Did you add FrostWire to your firewall exceptions? Try changing the connection or listening port FW is using in FW's options -> advanced -> Firewall settings. ;)

thanks....done....no change.
suppose i'll just have to stick with limewire.

FrostWire would need a separate OSX firewall exception addition.
Due to the way routers work reserving ports for particular programs & users, the port should be different to that of LW which is why I suggested changing the listening port. Also try these options: If LW 4 Will Not Connect (click on the blue link), though apply these to your FW.

ok i've tried all the above and still no luck.
i concede defeat i into the trash it will go, i can't believe so many people have the same problem and it still exists. obviously you need a BA in computer engineering to be able to progress and as a computer novice to say the least i just don't have the patience.
my flat mate was a qualified apple systems guy and he couldn't help me either.

second most frustrating experience of my life !!

did you go to frost forum or #support room?
/join #support
you might help to post info about your computer

most time its YOU NOT FROST
it can be vista
router
isp
or school
or mix of them

When i type an artist like eminem or michael jackson and the song it just shows a pin wheel loading thing and it dosn't do anything else..