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FrostWire General forum section for FrostWire users; Download "FrostWire Clean version 4" . FrostWire v.5 which only uses bittorrents and no longer uses Gnutella Network is not supported on these forums.

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Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old January 21st, 2006
et voilà's Avatar
+Modérateur à ses heures+
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default Most common FW problems

This thread is about solving most common FW problems. Other mods might want to add tips as time goes as I'll only make one right now

Problem 1: FrostWire doesn't download file upon double clicking on a search result.
Workaround: Go in the menu Options-> (Preferences on os x), select any panel and click on the "Restore Defaults" button in the lower left. Reattempt to download the file from results and read carefully the popping dialog.

Problem 2: Various problems, from FW does not start up to FW has speed problems and download corruption. (this might be due to preferences corruption)

General Workaround: Delete your FW preferences folder:
Emplacement of themes directory for:
Windows: C:\Documents and Settings\*yourusername*\Application Data\FrostWire\themes Note: Application Data folder is hidden by default, you have to play with the menu Tools -> Folder options in Windows Explorer
Mac OS X: /*yourusername*/Library/Preferences/FrostWire/themes/
Linux: ~/.frostwire/themes/

Last edited by Lord of the Rings; November 22nd, 2006 at 09:25 AM.
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  #2 (permalink)  
Old November 22nd, 2006
Lord of the Rings's Avatar
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 633
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation

For an example of how to delete your FrostWire preferences for Windows users, see How to delete your FrostWire Preferences folder

Problems starting FW or error messages when trying to open, try right-clicking the actual FrostWire program (not the shortcut) & change compatibility mode to either Windows 2000 or Windows NT. Try this even if you're using Windows XP. But not applicable for windows 98 users.

Make sure you have the latest Java. It is always safest to download the "Offline" installer version. Problems installing using the online installer are common. The result can be a corrupt installation. Though you may not realise the installation was corrupt other than FrostWire not behaving or working.
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  #3 (permalink)  
Old February 23rd, 2007
Join Date: February 23rd, 2007
Posts: 1
arsouth_belle is flying high

after I down load FW and I open it, the dialog box hangs up and when I click the close X, then my mouse freezes up ? I hope I explained this well enough .
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  #4 (permalink)  
Old April 22nd, 2007
Join Date: April 22nd, 2007
Posts: 2
.Herman. is flying high
Default HTML Forever Loading

Hello Everyone,
Yesterday I've installed Ubuntu 7.04 (Feisty Fawn). I can tell you, it looks great!

But there's a small problem, I've installed Frostwire (Following the steps in the Starters Guide). As I launch Frostwire, There appears a screen with: Loading HTML, I waited hours, But it just won't load I think
Does anybody knows what's wrong?

Sorry for my really bad English
If you need more information, Just ask
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  #5 (permalink)  
Old April 23rd, 2007
Join Date: April 22nd, 2007
Posts: 2
.Herman. is flying high
Default Problem Solved

ehh, I´ve got the solution..
Thanks anyway
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  #6 (permalink)  
Old May 1st, 2007
Join Date: May 1st, 2007
Posts: 12
renee8you is flying high

It says may have a virus when i downloaded it
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  #7 (permalink)  
Old May 1st, 2007
Lord of the Rings's Avatar
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 633
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation

Depends whether it was your AV program or another utility such as spyware, etc. If you downloaded it from the appropriate location then no issue. As far as spyware utilities go, many are not suited to p2p programs & wrongly think they are spyware. Simply put FW on the safe list, else get a reliable utility instead of the one you have for checking.
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  #8 (permalink)  
Old May 2nd, 2007
Join Date: May 1st, 2007
Posts: 12
renee8you is flying high

so it is safe? hmm windows sure wouldent open it when i tried.i will try again thanks
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  #9 (permalink)  
Old May 5th, 2007
Join Date: May 5th, 2007
Posts: 4
lil t is flying high
Default Help

Hi i am new to FW just need some help yesterday i downloaded ike 200 songs and had around 100 Kb/s however while trying to downloa songs now im only gettin 10 Kb/s how would i increase my speed to around 2-300 Kb/s
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  #10 (permalink)  
Old May 5th, 2007
Join Date: May 5th, 2007
Posts: 6
Jamesngin is flying high
Default Frostwire 4.10 not connecting!!!

I have very little computer skill so guys bear with me. A while ago i paid for frost wire. Never could access anything because it wouldnt connect. Well i just tried limewire and the same deal. It wouldnt connect. I am a computer idiot so if you could explain how to do this in kindergarden language i would be greatly appreciative!!
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