As much as I can ascertain, you have a firewall issue. You said in PM you'd been thru the forums, if that were the case then you'd have read the forum rules about supplying your details, which is also requested in the information & suggestions listed in the FW & LW connection problems post.

It really does get tiring having to ask people this System details - help us to help you (click on blue link) when it's already in the Forum Rules to supply these details in your post. We can't help without them.

yes that is true but in all reality i dont know too much about computers but ill do wat i can with the details...any advice while i work on that???