You only need one firewall running. Norton & Windows firewalls are reknown for causing problems with each other, resulting in less security not more, plus other problems. So disable your Windows firewall via Control panel, double click on Windows Firewall, check the disable box. Now for Norton, you need to re-add firewall rules each time either Norton or FW/LW updates occur. Configuring Norton Internet Security or Reconfiguring Norton Firewall

You may need to delete your previous FW preferences folder. This should only be done whilst FW is closed. How to find & delete FrostWire's Preferences folder

If further problems see User Cant Connect - LimeWire as the same rules apply to FW. Let us know how things go.