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General Mac OSX Support For general issues regarding Mac OS X users


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old April 7th, 2005
Enthusiast
 
Join Date: May 27th, 2004
Location: shrewsbury
Posts: 44
timski is flying high
Question mac keeps on crashing

hi this keeps on happening for no apparent reason my mac will freeze up and i will have to reset the machine. also sometimes what ever app im using it quits. ive ahd the memory upgraded and am now running on 768 mb memory and a 1ghz processor. ive used disk utilities to try and sort this out, but it keeps on happening. any clues, oh and it mainly seems to crash on limewire but quit out of everything.
using osx 10.2.8 is it worth updating to panther?
many thanks
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  #2 (permalink)  
Old April 7th, 2005
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

I'm assuming you have run Software Update and are using the latest version of LimeWire . . .

see http://www.gnutellaforums.com/showth...threadid=36028 for how to get a Console report of the crash

First though, it would better to shut down the computer for a couple of minutes (to clear the memory), then startup holding down the shift key right after the start-up tone ("Safe Boot Mode"). Open the Console, and then LimeWire.

When (if) it crashes, the error report will show up in the Console window, and you can post the key parts here.

As for Panther, I'd wait until Tiger is released shortly
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  #3 (permalink)  
Old April 8th, 2005
Lyss&JuliasMom
Guest
 
Posts: n/a
Unhappy new crashing too!

the same thing is happening to me. I have a new G5 (3 weeks old) and I downloaded Limewire 4 days ago. It ran beautifully (downloaded 100 successful songs), cleared my download and incomplete queue list, have not shut the computer down or quit Limewire and this morning without searching or asking it to do anything ( I just wanted to look at the Monitor box) I only had Limewire as a top tab instead of File, Edit, connections, etc.... The ball was spinning as if it was waiting for something, but the task bar was incomplete. I had to force a quit on LW only because my other programs were running OK. And now after being up 2 hours LW was minimized but running, I am back at the incomplete task bar and frozen again? ANy thoughts? Also what more info should I give you to help? Running the basic free version of LW.
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  #4 (permalink)  
Old April 8th, 2005
hello i have a problem
Guest
 
Posts: n/a
Angry

i have a g5...mac and when i download the limewire it just doesn come up it says 'mounting failed' and thats really annoying (it says mounting failed below the download in the download box!) it also comes up as a error.
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  #5 (permalink)  
Old April 8th, 2005
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

Quote:
Originally posted by stief I'm assuming you have run Software Update and are using the latest version of LimeWire . . .

see http://www.gnutellaforums.com/showth...threadid=36028 for how to get a Console report of the crash

First though, it would better to shut down the computer for a couple of minutes (to clear the memory), then startup holding down the shift key right after the start-up tone ("Safe Boot Mode"). Open the Console, and then LimeWire.

When (if) it crashes, the error report will show up in the Console window, and you can post the key parts here.
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  #6 (permalink)  
Old April 8th, 2005
hello i have a poblem
Guest
 
Posts: n/a
Default

but hat doesnt answer my question
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  #7 (permalink)  
Old April 8th, 2005
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

true, but it does show you how to get the information people need to be able to help you.

After doing the safe boot, what does the Console say when LW tries to open?
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