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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old February 27th, 2006
Disciple
 
Join Date: February 13th, 2006
Posts: 10
mrdownload is flying high
Unhappy new limwire keeps crashing

These new limewire versions 4.10.9 and the previous one just keep quiting on me. Ive never had this problem on older versions.Maybe its my system cant handle the newer ones. I have mac 10.3.9 and I updated the java to 1.4.2 the latest version for my system. I dumped my limewire preferences folder as suggested by a previous post and the virtual memory for limewire seem to be around 450mb. I presume you cant change the real memory for limewire in mac os x as you could in os 9? It could be that my computer is just too old to handle the new ones, Im using a G3 500 Se iMac with 640mb ram. The hard disk seems to be making a lot more "spinning and grinding" noises when i have this new limewire open as if it cant cope with this application. Ive been looking on this site for the prevous versions on limewire but i cant seem to find them any clues about this would be great as at the moment this once great program doesnt work no good no more.
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  #2 (permalink)  
Old February 27th, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

Try turning off the filter settings (that's the stuff that changed with the recent versions) and see if that helps.
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  #3 (permalink)  
Old March 2nd, 2006
Disciple
 
Join Date: February 13th, 2006
Posts: 10
mrdownload is flying high
Default

How do i do that it doesnt look like you can turn them off
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  #4 (permalink)  
Old March 2nd, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

There isn't a "turn off" checkbox in the LW Preferences->Filters->Junk settings, so just "forget training data", set sensitivity to low, and the radio button to "display junk in place"
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  #5 (permalink)  
Old March 7th, 2006
Apprentice
 
Join Date: March 7th, 2006
Posts: 6
genkokitsu is flying high
Default

I've been having the same problem and thought I'd post the crash report here for you guys. I tried resetting the filters as above, and so far it hasn't crashed on me.

Unfortunately, it seems that the crash report is longer than the allowed max post. If anyone has an email I can send this too, if it would help, I would me happy too.
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  #6 (permalink)  
Old March 7th, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

reports can be mailed to the automated bugs@limewire.com (there might be an automated response, but don't expect a follow-up reply).
You can also see/search the automated reports at http://bugreports.limewire.com/bugs/home.jsp when it isn't too busy.

With 1000's of reports, you can see why there won't be a personal response
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  #7 (permalink)  
Old March 7th, 2006
Apprentice
 
Join Date: March 7th, 2006
Posts: 6
genkokitsu is flying high
Default

I just got a "no such address" error at that address.

Any other suggestions?
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  #8 (permalink)  
Old March 7th, 2006
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

thanks for the info: I'd heard that there were some problems with that server, so maybe is is down ATM, or else deprecated.

I'm not sure where else to send the report, but the beta forum has info about sending "stack traces."

During the day (Eastern Standard Time), "direct interaction with the LimeWire community is frequently possible at the #limewire IRC channel on the irc.freenode.net server" as stated on http://www.limewire.org/
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  #9 (permalink)  
Old March 7th, 2006
Apprentice
 
Join Date: March 7th, 2006
Posts: 6
genkokitsu is flying high
Default

Yea, I can't get irc to work on my computer (I don't think it likes me) but I'll try the email again later.
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  #10 (permalink)  
Old March 13th, 2006
Apprentice
 
Join Date: March 7th, 2006
Posts: 6
genkokitsu is flying high
Default

I tried disabling the filters as suggested, and it's still crashing. Looks like that had no effect.
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