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General Mac OSX Support For general issues regarding Mac OS X users


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  #11 (permalink)  
Old May 31st, 2009
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what more do you need?
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  #12 (permalink)  
Old June 1st, 2009
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Quote:
Originally Posted by seen92 View Post
what more do you need?
Click on the blue link below & post your answers to those questions here in this thread.
System details - help us to help you -> Provide these details when you post!!!
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  #13 (permalink)  
Old June 1st, 2009
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Processor. 2.16 Ghz Intel core 2 duo
Memory 1GB MHz DDR2 SDRAM

102 GB

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.

Mac Osx. Version 10.4.11

2. What firewalls you have?
3. How much ram? Memory 1GB MHz DDR2 SDRAM
4. Hard Disk space available? 102 GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
I'M USING THE AIRPORT (WIRELESS)

6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4)
GATEWAY 2701HG-G

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
HOUSE

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image

LW 4.12.6
JAVA 1.5.0_16


*It's very important that you tell us whether you're using LW 5*
9. Who is your ISP (Internet Service Provider)? BELL CANADA

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It said "YOUR TEST WORKED". IT WAS THE ONLY TEXT.

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
NO.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROBLEM. I UPGRADED TO LW 5, MY COMPUTER REQUIRED THE NEWER VERSION OF JAVA, SO I DOWNLOADED LW4 AGAIN AND ENCOUNTERED THIS PROBLEM
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
Click on thumbnail to enlarge the image.

YES, THE IMAGE IS THERE.


14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP ENABLED.

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
CANADA
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?
NO.
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  #14 (permalink)  
Old June 1st, 2009
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I'm guessing UPnP worked for you previously? Whilst you might have been able to connect with LW 4.12, from memory it did not have a firewall indicator that something was not quite right. Just curious about the combination of airport & router. BTW why use the Gateway if you have the airport?

At least I presume you have LW set as an exception in OSX's firewall, or is it turned off? OSX Firewall settings for Tiger/Leopard

You should make sure you have a fresh gnutella.net file; see 2/3 way down this page: If LW 4 Will Not Connect (click on the blue link)

You could also check this method of excepting LW through your Gateway: Port Forwarding for the 2 Wire 2701HG-G

Since you are set to using UPnP for your airport (which will cause LW to use different ports each time connected), perhaps you should set a wide range of ports for LW to use via the Gateway. eg: 2000 - 65535. And do one rule for each of TCP & one for UDP, or both together if possible.
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