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General Mac Support For general questions about issues for Mac users, generally referring to Mac OS 9 and earlier but may also include Mac OSX users


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old November 30th, 2001
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Default Sames crashes as other Mac users

I have a G3 Powerbook with plenty of ram and a high speed connection. It crashes usually within 2-5 minutes of launch and freezes up the whole machine. What can I do?
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  #2 (permalink)  
Old December 6th, 2001
Disciple
 
Join Date: September 20th, 2001
Location: Denmark
Posts: 11
Shaktani is flying high
Unhappy

Apparently -- cry. Then ... cry more. Since it doesn't appear that anything is being done to resolve this problem at all.
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  #3 (permalink)  
Old December 8th, 2001
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

The new beta version may work better for you. It's available at:

http://www.limewire.com/index.jsp/download_beta
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  #4 (permalink)  
Old December 10th, 2001
Disciple
 
Join Date: September 20th, 2001
Location: Denmark
Posts: 11
Shaktani is flying high
Unhappy *whine*

I really hate to say this after all the work you do, but no -- 1.9 beta does not solve the problem. It still freezes randomly, mostly at startup, forcing a reboot.
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  #5 (permalink)  
Old December 11th, 2001
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
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LimeWire does require a pretty powerful machine to run well, particularly on the Mac. You need at least 50 or so MB of RAM, for example. Unfortunately, there is really nothing we can do about this (this is required by the version of Java on Mac Classic). What are the specifications of your machine?

Thanks.
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  #6 (permalink)  
Old December 11th, 2001
Disciple
 
Join Date: September 20th, 2001
Location: Denmark
Posts: 11
Shaktani is flying high
Talking Specs

G4 with 128 Mb hard ram and a bunch of virtual ram on the side... Can't really see how that would be the issue... I sure hope we'll find out what the problem is, though, I miss my time stalking for the right files
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  #7 (permalink)  
Old December 11th, 2001
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

I am very surprised that you would experience problems with a G4 with that much RAM. The system periodically freezes on you? Does it happen past startup? There is a reason it could freeze for awhile right at the beginning (namely that dns lookups as it's trying to resolve the router.limewire.com address can freeze the Mac if they take a little while -- ignore this if it means nothing to you), but freezes once you're connected to the network are very strange. Do you ever get freezes, for example, after being connected for 5 minutes or so.

Also, if you have a chance it would be great if you could take a look at the Connections tab as soon as possible on startup to see if the freezes seem to be related to who it's connecting to. You could see it freeze, for example, when it's connecting to router.limewire.com or connect1.gnutellanet.com, and then unfreeze right when these disappear.

Thanks.
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  #8 (permalink)  
Old December 11th, 2001
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Guest
 
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Exclamation limewire totally screwed up my system

limewire crashed all the time (eg if I click outside the limewire window) and it has even corrupted my system ... wasn't even able to boot anymore, so it has cost me a lot of money

specs: G4 733 with 640mb ram
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  #9 (permalink)  
Old December 11th, 2001
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

I am very sorry to hear that LimeWire caused so much damage. The problem with clicking outside of the window is fixed in 1.9 beta. Which Mac OS were you using when you encountered this problem, by the way?
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  #10 (permalink)  
Old December 11th, 2001
Disciple
 
Join Date: September 20th, 2001
Location: Denmark
Posts: 11
Shaktani is flying high
Default

Well, can't say not being able to run Limewire cost me any money, it's just a darn shame since none of the other gnutella clients out there reach its knees.

The crashes seem to occur pretty randomly -- it usually loads up fine, connects to the networks, and then wham. Sometimes I can run searches and download for up to 30 minutes or even an hour before it goes down.

When it does go down, it's usually one of two things that happen. Either the entire computer freezes and the marquee turns into a little odd thing that at best looks like 4-6 tiny lines of written text, or Limewire freezes but you can still move the mouse -- but in order to quit or do anything you still have to reboot the computer.

It's not at all unlikely that the problem is in truth connected with some of the networks out there -- we all know how fickle Java can be -- question is, whether we can determine the culprit's identity so you folks can fix it. I'll see what I can do in that department at least.
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