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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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  #1 (permalink)  
Old July 11th, 2007
Novicius
 
Join Date: July 10th, 2007
Posts: 2
audlady is flying high
Default cant connect with vista( yes i already read the forums)

here is my system information

1. OS version? :
Vista Home Premium
2. What firewalls you have?
Zone alarm basic
3. How much ram?
4GB
4. Hard Disk space available?
122GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable
6. Modem & router brand name & model numbers?
modem: ambit cable modem model # u10c018, net gear router WGR14 v6
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
HOME
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LW 4.12.15
Java 1.6.0_01
9. Who is your ISP (Internet Service Provider)?
[FONT=Times New Roman*******er communications[/FONT]
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Your test worked!!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
wireless router hardwired to desktop and wireless connection to laptop running XP (limewire works on laptop with XP but not desktop with vista)
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
First problem with limewire since I started using it 7 years ago
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
UPnP Enabled
15. What security programs are you using (antivirus etc)?
Zone alarm basic (set to allow limewire) and Antivir antivirus
16. What country are you living in?
U.S.A
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  #2 (permalink)  
Old July 11th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Have you been able to use LW successfully on your Vista PC at all? You say that you've read the forums but you don't say what fixes you've tried

Try this: Delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.
LimeWire Pref Folder in Vista

If that's no help, try updating your Java version. Use the JRE offline installer & remove your current Java version before you install this one.
Java SE Downloads

Is your router a WGR614 v6 (I can't find a WGR14 v6)?? Try port forwarding for your router. Find your router in the list here, then choose LW from the list of programs & follow the instructions from there.
PortForward.com - Free Help Setting up Your Router or Firewall
Don't forget the step of setting up a static IP address, if that's part of the instructions. LW's listening port, port in the 'manual port forward' box & port forwarded within the router all have to be the same number.

Also, this has worked for some people.
General Connection problems
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  #3 (permalink)  
Old July 12th, 2007
Novicius
 
Join Date: July 10th, 2007
Posts: 2
audlady is flying high
Default

this worked for me thanks so much,


Also, this has worked for some people.
General Connection problems
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