enabling open information sharing

1. OS version? (eg: Windows 98) vista prem
2. What firewalls you have? windows
3. How much ram? 2 gb
4. Hard Disk space available? 120gb
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? motorola surfboard
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house / work
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.14.8 / 1.6.0_02
9. Who is your ISP (Internet Service Provider)? access
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new prob w/ experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes at home / but not at work
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall avast
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). canada


got this error when LW starts "enabling open information sharing"
i have uninstalled and reinstalled, deleted the pref folder, even tried it at work on the same isp, and also on another isp and its the same deal ... changed it to run as admin, even in xp compat mode ....any ideas... im fresh out