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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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  #1 (permalink)  
Old September 3rd, 2007
Novicius
 
Join Date: September 2nd, 2007
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Default Someone please help me....(Trouble connecting)

So I have one bar for my connection quality. I have Vista on my computer with the Norton/Symantec pre-installed. I'm not too familiar with my new laptop yet so I'm not quite sure how to get rid of the firewall on Limewire. Can someone please help me? I'm worried that if I just keep messing with it, I'm going to do something stupid lol. If someone could help me that would be wonderful! Thanks!


*Trish
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Old September 3rd, 2007
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Could you supply these details please...
http://www.gnutellaforums.com/connec...-you-post.html
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Old September 3rd, 2007
Novicius
 
Join Date: September 2nd, 2007
Posts: 4
Hollywood17 is flying high
Default

1. OS version? (eg: Windows 98) Vista Home Premium
2. What firewalls you have? I have Norton/Symantec virus protection, sorry I don't know much else about it
3. How much ram? Don't know
4. Hard Disk space available? Drive C-66.42 GB Fee
5. Connection type? (eg: dialup, broadband, cable, etc.) wireless
6. Modem & router brand name & model numbers? Netgear
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? apartment complex
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW-4.14.8 Java- 1.6.0
9. Who is your ISP (Internet Service Provider)? Time Warner Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I have a new laptop, but I have used LW before
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? No idea
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton/\Symantec (I don't know how to disengage the firewall)
16. What country are you living in? USA


I hope this helps. I'm sorry that I don't know more about it...
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Old September 3rd, 2007
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Join Date: September 11th, 2005
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Could you have a look under your Netgear and tell me what the model number for it is...
Most Netgears have Nat Firewalls within and need to be Port Forwarded...
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  #5 (permalink)  
Old September 3rd, 2007
Novicius
 
Join Date: September 2nd, 2007
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The serial Number is 1GK25A1W006C1 and it says "Wireless Cable Modem Gateway CG814WGv2. I don't know if that's what you wanted or not...
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Old September 4th, 2007
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Yep that's what I needed...I found the instructions for the cg814wg but not for v2, but it should be basically the same....

Port Forwarding for the Netgear CG814WG
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