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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Old September 8th, 2002
Novicius
 
Join Date: September 8th, 2002
Posts: 2
SHetzel is flying high
Angry Cannot Get Rid of Components!

Someone please help, ASAP!!!

Ok, here's the story: I was dumb-enough to download and attempt to install Limewire, (which I have regretted many times since), but was never able to successfully complete the operation. I tried it several times in a variety of fashions, however the installation was always aborted near the end with an error to the effect of "Unable to create icons" or some crap like that. By this point, I was so disgusted with the whole thing I just wanted to get the crap off my system. However, when I attempted to delete the installed components, I was unable to do so because of a memory-access violation. (They must be in use by the system somewhere.)

Thus far: I have removed all traces of Limewire, BonziBuddy and Cydoor from the registery, I have run Ad-Aware, I have tried deleting the files from the DOS prompt, I have checked the list of running programs/processes and shut-down any possibles and I have restarted WinXP in safe mode, all to no avail. No matter what I do, I always get a memory-access violation.

I really don't like the idea of having spy-ware on my system , but everything I have tried thus far has ended in failure. Does anyone know how to get this crap off my system? If you do, PLEASE, PLEASE e-mail me ASAP!!!! shetzel@cc.usu.edu

Thank you.

Stephen Hetzel
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Old September 10th, 2002
Connoisseur
 
Join Date: April 26th, 2002
Posts: 328
Treatid is flying high
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'Memory Access Violation' means that a program has tried to access memory that it doesn't own. This indicates a severe bug in software, malicous software or corrupt software.

From your description - you could not install LimeWire because there is a fault with your system. It does not sound as though LimeWire caused or introduced that fault - more as though it was a victim of that fault.

Since you seem to be getting the error frequently, it suggests that an important component of windows has been damaged. I wouldn't dream of trying to remotely diagnose your system.

If you have a system recovery disk - use it.

If that fails - you may well need to reformat and start again. If you can't bear to do that - you will need to find somebody to fix your computer for you.

Mark
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Old September 10th, 2002
SHetzel
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Question Re:

I really don't think there is anything wrong with my system... it's less then a month old, I've been consistent about running the updates, etc. and I haven't had any problems with any other programs. And apparently you misread or misunderstood my post. The reason it didn't finish install was because of an error regarding the creation of some shortcuts or icons. (I can't remember exactly) I didn't get the memory access violation until after I attempted to install the program and then remove the components from my system. So the way I see it, is that somehow Limewire got itself tangled up somewhere and now I don't have the access to undo the mess. I suppose I could re-format but that is a royal pain in the *** and I don't want to have to resort to that unless I have to.

Any other ideas?
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Old September 10th, 2002
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Join Date: April 26th, 2002
Posts: 328
Treatid is flying high
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I stand by what I said.

Failing to create icons is not a common fault in LimeWire - I've not seen anyone else complain of the problem.

I think that LimeWire couldn't create the icons because there is a fault on your system (possibly the 'access rights' problem that you have) - you may not have noticed it until LimeWire - but I think it was there before LimeWire. It is possible that the fault occurred when you installed LimeWire - maybe even due to a corrupt download of LimeWire - but the fault is independent of LimeWire.

As such - there's no advice unique to LimeWire that will help you fix your problem.

I recommend you find an up-to-date virus scanner and scan your system. After that - scan your hard-disk(s) (chkdsk or whatever).

Beyond that - if you want to avoid starting from scratch, you have to find out exactly what and where your problems are.

Memory access violations can only be caused by a running program. When you find out which one you have found your problem (although it might well be explorer - in which case you have a problem).

Mark
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