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-   -   Personal Download Page (https://www.gnutellaforums.com/general-windows-support/21045-personal-download-page.html)

MP1984 July 13th, 2003 01:28 PM

Personal Download Page
 
Hi there,
I'm trying to upgrade my Limewire but when I click on
DOWNLOAD LIMEWIRE PRO 3.2.3:
Use your email address to find your personal download page and update your software.

an error comes up, does anyone have a working link on the page to search your personal page?

Thanks in advance

lawdc July 13th, 2003 03:32 PM

I'm having the same problem. Sent an email to customer service detailing the error msg but, would you believe, nary so much as a whimper in response.

sberlin July 13th, 2003 04:50 PM

When did you send the email? It is currently a Sunday, and no one is officially at work, so it may take awhile. It'll be fixed first thing Monday morning, if not sooner.

lawdc July 13th, 2003 05:42 PM

Okay, it being a weekend is a valid point and one I should have noted. Waiting until Monday or Tuesday is not unreasonable. But, doesn't it seem prudent to post weekend policies somewhere such that customers/users would have a high probability of being so informed?

sberlin July 13th, 2003 07:54 PM

The problem is fixed now, thanks for letting us know about it.

With respect to weekend policies, I find that most companies with a presence on the web are 'off' for the weekend and things go a little slower than normal. Hopefully this was fast enough. :)


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