Firstly, some of my files are stored in "sharing" and others just in "saved files." How do I put all teh files in "sharing"? I want them all together.

Secondly, when I put the tracks into playlists and reopen the playlists sometimes they are blank and sometimes they aren't blank and I don't know what I'm doing differently.

Oh! Thirdly, when I try burning the tracks onto a CD they only sometimes work which leaves me with wasted blank CDs.

I just need some simple instructions and I know these problems have probably been answered somewhere before but I tried seacrching and it takes so long and I'm doing my GCSEs so don't have much time and want to know all the songs of bands I like that are playing at Reading Festoval.

My usual method is to click random buttons (which I feel I am better at than my dad) and see what happens. This however usually makes things go wrong and that is probably why my pc is so slow and crash-prone now.

Please help...