Hi.

Just to add to the steps that I posted earlier, also do the following:

1) Go to the following directory and delete any file with winupdates in the name.

c:\windows\prefetch

2) When you're done with all of my steps, plase make sure to go back into the System Properties by right clicking on My Computer, and unchecking the Turn Off System Restore box under the System Restore tab.

For those of you who can't seem to find taskmgr.exe, cmd.exe, or regedit.exe, I would suggest you do the following if you have not already done so:

Open My Computer. Select Tools from the menu, followed by Folder Options. Click on the View tab. Make sure that there is a check mark next to the following items:

Display the Contents of System Folders
Show Hidden Files and Folder

Now, make sure there are no checkmarks beside the following:
Hide protected Operating System Files.

Also, if you are using the Search function in Windows to locate these files, make sure that you do it in the following way:

1) Click on the Start button in Windows, and then select Search.

2) Select All Files and Folder

3) Enter the file name in the first box.

4) Click on More Advanced Options.

5) Make sure that the following all have checkmarks next to them:
Search System Folders
Search Hidden Files and Folders
Search Subfolders

Then once these are checked, click on Search.

I hope this helps! :-)

Bobby Naini

I appreciate your efforts. Was able to fix everything in 10 minutes. Haven't got that dirty in windows in a while but I really appreciate it.