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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old September 26th, 2005
Novicius
 
Join Date: September 26th, 2005
Posts: 4
dixiecup is flying high
Default Trying to upgrade Lime Wire Pro Free

I purchased LimeWire pro less than 6 months ago. I am trying to update it free. It won't accept my email address when. How do I contact someone for support.
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  #2 (permalink)  
Old September 26th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Are you trying through the website or from your confirmation e-mail and how much did you pay for pro?
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  #3 (permalink)  
Old September 27th, 2005
Novicius
 
Join Date: September 26th, 2005
Posts: 4
dixiecup is flying high
Default

I tryed to update to Limewire Pro through the web site and they want more money. When I try through my confirmation, it won't accept my user name. I paid $45.04 which includes Lifetime Full & Unlimited Access ($20.21) + Pro Version Upgrade- Movie Codec Pack ($14.95) + Net Spy Protection ($9.88). I tried to contact them at bug@limewire.com.
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  #4 (permalink)  
Old September 27th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Sorry dixiecup, you have been scammed. This link has a huge number of posts on the subject.

http://www.gnutellaforums.com/showth...threadid=40161

Limewire is a vailable from www.limewire.com The basic version is free and the pro version is 18.88$US

You paid for it through another site, and it would be interesting to know which one. It may be too late to get you money back through your credit company who usually protect their cusstmers againdst fraud, but you should approach the site that sold you this pile of stuf and try to sort something out with them. Unless you pay through the Limewire site, your purchase id is, I am affraid worthless. Limewire pro will not reply to those who are not bona fide pro customers.
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  #5 (permalink)  
Old September 27th, 2005
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Default Scammed

Dear Dixiecup

Let me explain what you have done:

Unfortunately for you, you have gone to a scam site and got yourself ripped off.

You said: I paid $45.04 which includes Lifetime Full & Unlimited Access ($20.21) + Pro Version

Limewire Basic is free and Limewire Pro costs $18.88, for that you get 6 months worth of tech support and 6 months worth of updates/upgrades from the following official site:

http://www.limewire.com/english/content/download.shtml

Note, as LW does not offer membership of any sort the "Lifetime" club you have joined does not exist.

You also said: Movie Codec Pack ($14.95) + Net Spy Protection ($9.88).

Well, movie codec packs, such as Nimo, are free and Net Spy Protection is probably a bogus anti spyware pack.

Normally I would advise you to contact your credit card company, inform them that you have been defrauded, and get your money back. However, as you have been living quite happily with your non-products for six months you CC is unlikely to offer you a refund, but you should still try.

Now you know why they (the bogus scam site) won't answer your emails, i.e. they have your money and they want nothing further to do with you.




UK Bob

PS. Check your credit card statements for small monthly deductions, you could still be paying subscription fees for membership of your non-existent club.
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  #6 (permalink)  
Old September 27th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Bob, we've got to stop meeting like this. What I don't understand is these people are trying to get something for free or cheap and they are paying money out with out thinking in order to do it. I give up
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  #7 (permalink)  
Old September 27th, 2005
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Default

Hobo

I totally agree with you, it seems that more and more people just like to throw their money away without checking, or looking at, what they are actually doing .

Pity they don't throw some of ithis free cash in our direction.

Anyway, you pipped me at the post and, for that, I owe you a glass of champaign .

See you



UK Bob
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  #8 (permalink)  
Old September 27th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Cheers Bob that tasted good.

I can afford my own though. I'm doing very well with my website www. isellallsortsofapplicationstopeopleforlotsofmoneyw hentheycoulgethemforfree .com

or the sister site: scamsrus

Fancy a partnership
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  #9 (permalink)  
Old September 27th, 2005
Novicius
 
Join Date: September 26th, 2005
Posts: 4
dixiecup is flying high
Default

Hi
Thanks for the info about my limewire. The site I downloaded it from was www.ares.com.
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  #10 (permalink)  
Old September 27th, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 654
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

Quote:
Originally posted by dixiecup
The site I downloaded it from was www.ares.com.
I shall add it here then: Known Scam Sites

Quote from their site:
Quote:
Is this the right ARES?
Ares appears to be a popular name. We are in no way affiliated with:
......
* A company called Ares Software Download or Ares Galaxy, offering ARES P2P, a free (?) peer to peer file sharing program;
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