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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old October 23rd, 2005
Novicius
 
Join Date: October 23rd, 2005
Posts: 1
Thorn438 is flying high
Default Paid For Pro, Can"t Download Or Use It

I'm running LimeWire4.8.1. I bought the pro package when I made my initial purchase. The version that I downloaded isn't pro, and when I go to download the pro version, the link (and all the links) is screwed up, it can't open in a browser. It prepends c:\programfiles\limewire to the link, and then opens it up in my default text editor. Anybody know if there is any email support? I don't want to waste my time and dime with phone support. It says I can cancel within 7 days, but doesn't show **** for where to do that. Should have waited until the product had some maturity before purchasing. Ah, well, live and learn.
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  #2 (permalink)  
Old October 23rd, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

If you have a phone number for support, I very much fear that you may have purchased a scam "subscription" to Limewire, as Limewire can not be reached by 'phone. Neither does Limewire offer a 7 day trial period.

Go to www.limewire.com to see the only place to obtain Limewire. The Basic is Free and pro costs US$ 18.88 and is valid for 6 months.

This thread might explain a bit of the Scam site problem.

http://www.gnutellaforums.com/showth...threadid=40161

It would be interesting to know what link you are using to try to obtain pro.
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  #3 (permalink)  
Old October 24th, 2005
Novicius
 
Join Date: October 24th, 2005
Posts: 2
Gantor is flying high
Default

I just downloaded EMule but got limewire instead. I already have limewire. I just paid $47.29 US cash for a program I already have. I was trying to get Limewire Pro!
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  #4 (permalink)  
Old October 24th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

Gantor Which site was that? AS I said www.limewire.com is the only place to get Limewire pro from
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  #5 (permalink)  
Old October 26th, 2005
Novicius
 
Join Date: October 24th, 2005
Posts: 2
Gantor is flying high
Default Paid for Limewire Twice

To: Only a Hobo,I was trying to download Emule. Not knowing that Emule sends you to Limewire. I've had Limewire for awhile now.So, I went to the "Get Limewire Pro" screen after I noticed the problem and got pro for $18.88. I just hope Limewire will see that I don't need a new account and all I wanted was to upgrade to pro and not charge me the $47 that it said I would pay.Thanks Only a Hobo ,for taking time to view my concern in this matter.
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  #6 (permalink)  
Old October 27th, 2005
deacon72's Avatar
Nam Vets Forever
 
Join Date: July 9th, 2003
Location: Ohio
Posts: 280
deacon72 is flying high
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If possible and it is still in a timely fashion, try to get your 47.00 back. Contact your credit card company and file for a stop payment.
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  #7 (permalink)  
Old October 27th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
Default

I suspect you went to the wrong site .. Googling gave me. emule-downoading.com which is easily recognisable as a scam site as is the more attractive and identical, I think, Free-emule.com where you also have to pay! emule.com is something totally irrelevant but interesting for fans of the British Royal Family and emule-project.net(4th on the list) looks like the correct site.

It is easy to see how people can be tricked into going to the wrong site, and the scammers no doubt have skills to con Google into putting them at the top of the list. They may even pay them ???? I suspect Emule-project would NOT have sent you Limewire!

If you paid 18.88 for Limewire pro you will not find any other amount charged. I would however in adition to Deacon's advise suggest you cancel the credit card, as who knows what else the scammers might take off it.
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