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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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Violation of any of these rules will bring consequences, determined on a case-by-case basis.


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  #1 (permalink)  
Old January 13th, 2007
Novicius
 
Join Date: January 13th, 2007
Posts: 3
deemz is flying high
Unhappy No Longer Reaches 'Loading' Screen

Limewire has worked perfectly fine for me since I first downloaded it, but this morning I tried to open it, and it came up with the 'select language' then a wizard to 'help me optimise performance'. This had never happened before, so I just clicked cancel. Now it doesn't even reach the loading screen... I just double click the icon and nothing happens, though a process is open in the task manager. I tried reinstalling Java and both limewire pro and basic, and it still does the same thing... Someone help?
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  #2 (permalink)  
Old January 13th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Try deleting LW's preferences folder when LW's closed (check in task manager & end the process if it's running). See points 2 & 3 below. If you've used older versions of LW, you could have a folder in either location - so check both.
Fixes for LimeWire

Also try changing compatibility to Win NT or 2000 (point 5 above).

I've never seen an optimisation wizard for LW Did you get your version from www.limewire.com ??
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  #3 (permalink)  
Old January 13th, 2007
Novicius
 
Join Date: January 13th, 2007
Posts: 3
deemz is flying high
Default

Ok I think it's all good now... I neglected to uninstall my older version of java before downloading the new one, and though doing so caused my computer to have its second critical error in its lifetime, of which I don't know how to fix apart from flicking off the power, limewire has decided to work again. Thanks for your help anyhow, if it happens again I'll try your advice.

And yes, I did get my original Basic version from Limewire.com, not my pro version however... that I got through my *********. But this error caused me to go back to basic anyway.
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  #4 (permalink)  
Old January 13th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
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Just be wary of any programs you download from LW. Many are infected & many are screwed up & won't work as expected.
WARNING: Viruses on the network you should be aware of

Most of us see the cost of Pro more as a donation towards the future development of LW. It's a small expense for such a good app.
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  #5 (permalink)  
Old January 13th, 2007
Novicius
 
Join Date: January 13th, 2007
Posts: 3
deemz is flying high
Default

Mm yes I know, I once tried to download a dvd shrink-like program, and though I thought the size was reasonable, and though I scanned the zip before I extracted it, I got a virus that infected all of my norton quarantine files, so screwed my protection. Lesson = learned.

The only program I have ever paid for is Norton Antivirus... due to my beliefs that if I'm committing illegal activity and getting it all free, might as well go the whole nine yards...
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