birdy, i believe i've deleted the preferences folder already (as in my first post above).. although i see in this folder "C:\Program Files\LimeWire\LimeWire.exe" some other files that were last modified 1/29/07 - application (120kb), executable jar file (7mb), application extension (40kb).. i installed the new lw pro just 6/19/07..

i also have downloaded the java J2SE 5.0 as you instructed, and have changed compatibilty to Windows 2000 (my OS is windows xp)..

now for my system details:
1. OS version? (eg: Windows 98) - Windows XP version 2002 service pack 2
2. What firewalls you have? - Windows and Norton
3. How much ram? - 512mb
4. Hard Disk space available? - 132gb
5. Connection type? (eg: dialup, broadband, cable, etc.) - cable
6. Modem & router brand name & model numbers? -
Intel(R) 537EP V9x DF PCI modem located at PCI Slot 6 (PCI bus 5, device 5, function 0); i don't know where to find router data..
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - from home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. -
i've downloaded J2SE 5 update 11 (after i deleted the old version)
9. Who is your ISP (Internet Service Provider)? - Cox
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - ok
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. -
sharing internet cable connection with another home computer, but each functions individually (not networked)
12. Is this a your 1st try at LW or is this a new problem with an experienced user. -
i guess it's my 2nd, after i was scammed the 1st time..
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - yes (on the 1st day only, because i can't open lw now)
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? - Intel(R) PRO/100 VE network connection; D-Link Airplus G DWL-G510 wireless pci adapter (rev.B) (i don't know if this makes sense )
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall - norton
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

Sorry, I should've been a bit clearer & said "delete the preferences folder again"
It's a good idea to delete that folder after updating or upgrading LW

You could also try NT compatibility (even though you have XP) & running as administrator...see that 'fixes' thread in my previous post.

Are you running Windows & Norton firewalls together? Don't...they'll conflict with each other. Turn off the Windows firewall & configure Norton to allow LW.
PortForward.com - Free Help Setting up Your Router or Firewall

You're using a wireless adapter...what's the brand & model of the modem/router that you're wirelessly connecting to?

birdy i believe i've configured windows firewall off and norton allowing lw already.. no luck..

how do i look for the specs of my modem/router?

Try reinstalling LW again. You could also try the Beta version & see if that opens (you can download the Beta from your personal download page).

The wireless adapter that you're using doesn't have a firewall. But if you're connecting wirelessly through a router or modem-router, that might have an internal firewall. To check, go to the other computer & see what devices are plugged into that. Maybe another D-Link device?

yes birdy, this pc is connected wirelessly with another D-link device, because cox's cable internet connection is wired from that remote pc.. thanks for bearing with me birdy.. but as another favor, can you tell me how and where i could find that firewall culprit?.. is my d-link a router?.. the remote d-link is a modem-router?..

The D-Link Airplus G DWL-G510 is a wireless adapter & it allows your computer to connect to a modem/router for access to the internet. The adapter that you have in your PC doesn't have a firewall so that's not the culprit.

Is the other computer with the other D-Link device in another room? Can you go & have a look at it & give me the model number? Then I'll be able to tell you if it has an internal firewall.

Did you try reinstalling LW & if so, does it open now?

tried reinstalling the lw beta version, still no luck.. but before i did that, i didn't delete the lw pro.. if a window asked me there's an old version, i just clicked 'ignore'.. wonder if i did the right thing, or should i delete all lw files before reinstalling?..

the modem from the other computer (in another room) is Motorola SM56 speakerphone modem..

what do you think?..