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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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  #1 (permalink)  
Old January 18th, 2002
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Join Date: January 16th, 2002
Posts: 9
Jake Robb is flying high
Default I already said...

The error messages it gave are in the first post in this thread. :-)

-Jake
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  #2 (permalink)  
Old January 18th, 2002
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

Jake-

Sorry about that! It sounds like there might be an issue with win2K server, as you said. The documented error for that code is simply "Installer is not responding," which is not particularly helpful.

Unfortunately, I don't have any fix for this problem right now, although I will be sure to post if I find one. Our apologies!
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  #3 (permalink)  
Old January 18th, 2002
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Join Date: January 16th, 2002
Posts: 9
Jake Robb is flying high
Default can I help?

This is a development machine... I've got a full set of tools here. Let me know if I can be of any assistance.

-Jake
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  #4 (permalink)  
Old January 18th, 2002
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

Jake-

Actually, there is one thing you could do. Try running the installer from the command line with verbose debugging output. The syntax is like this, just as an example:

LimeWireWin.exe /verbose"C:\IS.log"

If you could then send me the IS.log file as an attachment to afisk@limepeer.com, that would be great. It might not say anything, but it could be useful.

Thanks very much.
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  #5 (permalink)  
Old January 18th, 2002
Apprentice
 
Join Date: January 16th, 2002
Posts: 9
Jake Robb is flying high
Default done

Okay, I sent the message. Just for the sake of documenting this, though:

=== Verbose logging started: 1/18/2002 11:22:44 Build type: SHIP UNICODE 1.11.2405.00 Calling process:
C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~\IDr iver.exe ===
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.
C:\WINNT\TEMP\_isC9\LimeWire 2.1.1.msi
=== Verbose logging stopped: 1/18/2002 11:22:44 ===


I don't see anything helpful in there...

-Jake
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  #6 (permalink)  
Old January 21st, 2002
Novicius
 
Join Date: January 17th, 2002
Posts: 3
marksj is flying high
Default Refund?

I just can't install the Pro version....I've never had a previous version installed on this computer at all. I have all of the appropriate permissions on the machine and I'm not willing to download the free version with the, um, extras....

Mark
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  #7 (permalink)  
Old January 22nd, 2002
LimeWire Developer
 
Join Date: May 6th, 2001
Location: New York
Posts: 691
afisk is flying high
Default

Have you tried restarting before running the installer? If that doesn't work, can you try running it from the command line in the manner that I outlined in my earlier post? That would give us some useful debugging information.

We should be able to get it working on 2000 in some manner. Sorry for the problems.
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  #8 (permalink)  
Old February 22nd, 2002
Novicius
 
Join Date: January 17th, 2002
Posts: 3
marksj is flying high
Default Any Help For Win 2000

Has anyone been able to get the full version to load in Win 2K? I've tried everything, but still no luck. Thanks!
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