Hi nightowl,

We're not sure what your problem is.

What's happening - are you having a problem with the installation, is LW not opening, is LW not connecting or is LW connected but you can't download any files??

Please let us know exactly what's going wrong & hopefully we can help

Sorry I waited so long to reply... I can open LW but I cannot download anything. It just keeps saying that it is connecting and my connect tower is all red - I can't even get a green bar. I can play the music I already downloaded through LW but other than that, I can't do anything.
Thanks for your help