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General Windows Support For questions about Windows issues regarding LimeWire or WireShare or related questions


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You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.)

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old June 4th, 2009
Novicius
 
Join Date: June 1st, 2009
Location: Somewhere in UK
Posts: 4
freedomlass is flying high
Default My System Info (LW freezes when loading)

1. OS version? Windows XP Home.
2. What firewalls you have? Window own Firewall
3. How much ram? 1GB
4. Hard Disk space available? 33gb
5. Connection type? Broadband
6. Modem & router brand name & model numbers? Thomson SpeedTouch 580
7. Where are you trying to connect from Bungalow Home
8. What version of LimeWire Did have 4.? Pro now uninstalled, trying to install 5.1.3
9. Who is your ISP AOL (no comments please I know already)
10. Do this simple test for us. Using your browser go here: I got a blank page with Your test worked!! on it.
11. Are you sharing the connection with other computers or p2p sharing programs? Wireless connection to a laptop but no p2p sharing, laptom hardly ever on.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. As mentioned above I have used and earlier version for quite some time, but when my Pro ran out I found I couldn't get it to work at all but as I hadn't used for some time I decided to upgrade to 5.1.3 basic but uninstalled old version first.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _No, but then I can't get that far, and I am unable to do the next bit (tool etc) as LW just freezes on loading.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Sorry I do not understand this question.
15. What security programs are you using (antivirus etc)? Avast 4.8 freeby.
16. What country are you living in? UK
17. Has anything in your setup changed recently? No
Have you updated your version of LW yes as stated above or Java no already got latest version?
Have you added any new software or new hardware? Software yes, but was still using old version at that time.
Have you updated any software? No
Have you moved house, No
changed internet plan or ISP etc etc? No

I will post my actual problem hopefully in the correct place.
Thank You
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  #2 (permalink)  
Old June 4th, 2009
Peerless's Avatar
Riding a Pale Horse and Wielding THE Sword of the Forum
 
Join Date: June 19th, 2002
Location: Your Worst Nightmare
Posts: 2,993
Peerless is a jewel in the rough
Default

you need to post your system specs along with the problem...

remember, nobody is paid here and we really don't want to have to go digging around for relevant data in the attempt to try and help you
__________________


So Long and Thanks for All the Files
_____________________________________________

Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This
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  #3 (permalink)  
Old June 4th, 2009
Novicius
 
Join Date: June 1st, 2009
Location: Somewhere in UK
Posts: 4
freedomlass is flying high
Default My mistake

Sorry about that, I thought it had to be posted in the relevant area to the problem, anyway below is a copy of the post I had made.

Hi I have recently tried to upgrade to LW 5.1.3 from an old 4.? Pro version, I attempted this twice but it didn't seem to work so I uninstalled the old version before trying yet again. I think that it has installed ok the problem is when I try to open it, all seems fine to start with as I get the Loading prompt at the bottom but this then freezes after just a few seconds, when it does this I can't do anything with it .

I would be greatfull for any help, I have been having a good look round at all the suggestions and I have tried quite a few and also done some of the checks like the firewall bit, all check out ok and other stuff didn't make any difference, any replies of help please keep simple, although I know my way around a lot of things when you get to the tecy bit then I am a bit lost.

Thank you all in anticipation.
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  #4 (permalink)  
Old June 4th, 2009
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 880
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

What version of Java are you using? Go to Start > Control Panel > Java > click on the General tab > click on the About button. Then you'll see which version of Java you're using.

Also go to Control Panel > Add/Remove Programs & see whether you have more than one version of Java installed.

Try reinstalling Java: Java SE Downloads
Download the JRE offline installer & remove any other Java versions installed (via Add/Remove Programs) before installing the new one. Reboot your computer after installing Java.

Otherwise, try the other fixes here: http://www.gnutellaforums.com/window...ng-should.html
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  #5 (permalink)  
Old June 6th, 2009
Novicius
 
Join Date: June 1st, 2009
Location: Somewhere in UK
Posts: 4
freedomlass is flying high
Thumbs up Thanks

I have latest version of Java (6) installed and no others showing, so I followed the instruction including the link, still nothing so call me a defeatist if you like but I have now given up and uninstalled LW5 and re-installed the previous version 4.18 which is all working fine.

So thanks for all the assistance given.
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