right purged my queue, deleted my preferences and no change! :( it still unexpectedly quits all the time

getting to the stage where I think I will abandon it all together it's such a pain :(

Have you tried the new 4.12.4 version. If you have and still no luck then try sending a PM to LOTR. Ask him if he has some older version of the program. Make sure that you give him the details of your OS.

Don't try to get it of the web. You never know what you get there