My computer crashed last week and I cannot get into my hard drive to re install. I need a new link sent to me. gave me e-mail address and still nothing
I purchased pro aro 8 months ago or so

You won't get any support if it's more than 6 months ago. It's up to the user to back up their software.

This thread dea*ls with the same issue. More answers there:

http://www.gnutellaforums.com/showth...116#post244116

I am not looking for support I just want my installer. for 4.12 pro. I could live without updates for now or any support, but I did pay for the installer ans that is all I ma asking for, no support no updates, innstaller only.

That's a user problem not limewire.org issue. Once the 6 months has gone, then so is the possibility of getting another pro installer. They offer a discount on re-newing pro purchase for one month before the 6 months has finished.

If you don't wish to get pro again, then get Basic. You'll do fine.

not quite, it is not support I am looking for, just a product I purchased. In the past I could not get any help from custmer service when I accidently deleted the installer form my computer.
Not to mention that the way it was unnderstood by me and many others is that the installer is a 1 time purchase and updates are to be re-newed. I could understand that this is not a support problem however there should be a manner in which a member could get back the installer they paid for without such a fustrating hastle.

But you did receive the product you purchased. If you lose it then if you're still a registered pro user then downld it again. But since you're no longer a pro registered user ...

But I do not have my installer and there is no reason why it cannot be sent to me. I am not asking for updates or a free version just what I paid for and nothing more. I am sure there is a way to support those who already paid whether or not they re-newed for updates. As far as loosing it goes, I had it bookmarked on Firefox and for some reason all my bookmarks were wiped out, same for a computer, I do not expect it to crash and certain files or programs are not a priority to back up. If it is not a support issue than it should be forwarded to a different department which most places call as after sales service. Or at the very least include a WARNING If you loose it after 6 months Don't bother us

If you got good speed and excess bandwidth and RAM, then you don't need Pro. Just let it go into UltraPeer mode. Then you get 32 UP connections instead of 5. It's more of a resource hog when doing that but that's just a price you have to pay.

Most of us here see buying Pro as a donation not a cost