1. OS version? (eg: Windows 98)windows xp
2. What firewalls you have?norton
3. How much ram?
4. Hard Disk space available?25.3gb
5. Connection type? (eg: dialup, broadband, cable, etc.)broadand
6. Modem & router brand name & model numbers?linksys, WAG200G
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.4.12.11, java 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)?MSN
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.1st try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?port forwarding

You could try deleting the LW preference folder (instructions in link):

http://www.gnutellaforums.com/showth...threadid=36420

Here are instructions for port forwarding with Limewire:

Port Forwarding for the Linksys WAG200G

Let us know if you have any luck

Dan

P.S. I seem to recall some people having trouble with Norton. Have you allowed LW access through your Firewall? If these fixes don't work, perhaps you could try uninstalling Norton and see if you have better luck. Make a backup copy, first, if you don't have one.