Can't even get past the 'getting started' (Pro problems)

[BrooksR]

Hi folks. I had LW a while ago. I recently bought a new PC and decided to purchase the LW upgrade or premium or whatever they call it for 24.99.

I paid with my credit card, and registered with my e-mail and password and all that stuff. It then said I would receive an e-mail with instructions and a download link.

I never got the e-mail, and without the link I can't get anywhere. When I went to 'help' and entered my e-mail, it said it didn't recognize me. There is no ph# anywhere on the website that I could find, so I can't contact them.

I called my credit card company, and the charge went thru immediately (big surprise there).

As I said, I have used LW before, so I have an understanding how to move around it and use it. But, I can't even get ON. Any help would be appreciated.