I tried to open 'My Computer', but I just got this new laptop and I dont even have a 'Tools' option when I go to 'My Computer'. This is all really frustrating. I feel totally illiterate and I'm usually pretty good with computers. Please help!!!

Hmm, there's no toolbar at the top of the My Computer window? It should be in between the header that says 'My Computer' and the browsing options. I uploaded a screenshot of what is supposed to be there.

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