Hacker Alert - I have been hit with a VIRUS/TROJAN

ursula · #2 (**permalink**) July 17th, 2008

Hiya, Carol and Welcome !

Yup ! You have definitely posted in the wrong place !!! LOL
You first posted in the BearShare Forums and you are unfortunately using Limewire !

I'll 'move' you.

Now, it is most probable that you have downloaded/installed a virus/trojan 'malware' application.
Isn't the internet fun ???

OK...
Please do the following and tell ALL your friends to do the same, right ???

If you are able to access the internet (meaning the krap on your machine 'allows' it...)

Go to

> Malwarebytes.org

Download the Malwarebytes Software and be sure to follow the installation instructions.
(Normally it is a VERY bad idea to download anything to your 'Desktop', but Malwarebytes is a little bit differnet and you MUST 'save' the Malwarebytes Installer to your Desktop. Later, you must Double-Click on the Malwarebytes Installer file that you saved to your Desktop.)

Once you have it installed SHUTDOWN your computer.
Start your computer again and, after waiting at least 4-5 minutes, click on Malwarebytes (the actual program that you installed earlier, NOT the Malwarebytes Install file that looks very different... You should delete the install file from your desktop a.s.a.p.) ... and run Perform Full Scan - Do not do ANYTHING else while the program is running... No clicks or keyboard actions or browsing... Nada !

When all is finished you should have a very nice clean computer, but I would strongly suggest that, after another Shutdown and Start cycle, you go to

> Nod32 - Free Virus Scan: Use ESET's Online Antivirus Scanner

'Agree' to all of the questions and run the scan. It might take 20-30 minutes but who cares if it fixes your problems, hmmm ?

Last... Both of the above mentioned programs/services are 100% clean and safe.

Tell the neighbours, OK ?