Thanks very much Ursula,
I have been in touch with my ISP and their not so heplful tech support. However they have a free 60 day offer of anti-viral anti- hacker phishing etc software at the moment so I am going to download that. (After the 60 days you have to pay and pay but I can unsubscribe before that happens.) The reason is I will use this software for now is that I only have dialup with a limit of 50 mb downloads per month (unfortunately this also means about 2 songs a month from Limewire.) The software you recommended will use a lot of my download allowance and my ISPs will not use any. It will solve the problem in the short term. I am upgrading to broadband in the very near future so will install the malwarebyte then. Do you think this is sufficient? Also thankyou for moving me, and sorry but I keep going into gnutella forums, how do I get into Limewire forums?
Thanks again and sorry to be a pain,
Regards,
Carol

Two quick comments...

Whatever 'protection service' your ISP will offer you will be utter rubbish and grossly overpriced.


The Malwarebytes software is only a one-time 1.7MB download and their updates normally take no more than 10-15 seconds from start to finish.
However, you are very correct about running the ESET on line scan... That would eat up your allocation/cap.

I urge you to do the Malwarebytes instantly !
The ESET scan was only suspenders to go on top of the belt !!!


Whoa !!! It just hit me !!!

You have a 56k dial-up with a bandwidth usage restriction ???
That is outrageous. They are cheating you, very badly indeed.

Thanks once again Ursula,
As a result of this virus I keep getting a pop up msg that LOOKS like it's from Windows (a phone call to Microsoft confirmed that it wasn't) it keeps telling me to go to some site at wwwregfixitcom. When I did this it tried to download some Error Smart program that (you guessed it )it wants you to buy. I ran the Malware prog and it confirmed that this is the virus and it had got into 4 files, none of whch it had seemed to damage. I have quarantined them but still get the pop up thing. My great ISP with such a fantastic reputation throughout Aust have not answered their tech support all night, just as well youtold me about the malware as when I downloaded the ISP "security" it didn't work. Yes, I am being ripped off (altho I only pay $9.95 a month) which is why I am changing ISPs. However I am concerned that this pop up keeps appearing which means the virus is still there. It's saying it's "a critical error message - registry damaged and corrupted" and directing me to the abovementioned site. Thanks once again for all your help but how the hell do I get rid of this thing?
regards,
Carol