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Open Discussion topics Discuss the time of day, whatever you want to. This is the hangout area. If you have LimeWire problems, post them here too.


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  #1 (permalink)  
Old August 30th, 2006
Novicius
 
Join Date: August 30th, 2006
Posts: 1
coodgee is flying high
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I have a similar story. but you can get your money back. ring them up and demand it. they will tell you they have to charge the $9 processing fee but dispute this. they agreed to pay a full refund with very little hassle. YOU CAN GET YOUR MONEY BACK.
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  #2 (permalink)  
Old August 30th, 2006
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Join Date: March 24th, 2006
Location: Thailand
Posts: 1,974
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Quote:
Originally Posted by chitsaya
I just have been scammed by a moviedownload site. I reported to the support team (the only contact) right away and I got a reply email saying that they do offer an 8 week refund period and a link to the clickbank customer report page. I already reported to the clickbank two days ago but no response yet. How can I email or call the clickbank directly?
thanks a lot,
Go to this link here:
http://clickbank.com/contact/
There is a address and a fax number (plus some online forms). Where there is a fax number, there should be a phone number to find out.....

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  #3 (permalink)  
Old March 11th, 2006
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Join Date: March 11th, 2006
Posts: 8
wizardaj83 is flying high
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Does anyone have a contact # for clickbank? I sent an email to them about a refund but would like to have a phone # as well. Also I reviewed to terms and conditions for lightspeedmovies.com...i didnt see anything about a 100% guarantee or anything so does that mean there is no way i can still get a refund even though its a scam?
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  #4 (permalink)  
Old March 11th, 2006
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Join Date: September 11th, 2005
Location: Brisbane, Australia
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Clickbank are really good they gave me my refund through the email I sent to them....Just explain the circumstances to them...
Not sure of the phone number though....
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  #5 (permalink)  
Old March 15th, 2006
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Join Date: March 11th, 2006
Posts: 8
wizardaj83 is flying high
Talking

Thank you all for your help. Clickbank has agreed to give me back a full refund of the 19.95 membership fee from lightspeedmovies.com....this forum really helped me and i hope it will help others as well
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  #6 (permalink)  
Old June 9th, 2006
Novicius
 
Join Date: June 9th, 2006
Posts: 1
Philsiu02 will become famous soon enough
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Hi,

My brother had just fallen for this scam and I thought there was no way these people should get away with it. As soon as I found out (which was luckily before any of their software had been downloaded and within about an hour of signing up) I called the company (www.mp3musichq.com) and told them I want to cancel. They asked why so I told them that they were misleading, implying that you could legally download music from their site which is just not the case. I also stated early on that I knew about the required "7 day cooling off" period and they were obliged to cancel the subscription.

Like other people they said that there would be a cancellation charge and staright away I questioned why. There is no way they should charge for processing fees. I mentioned that this was to be taked up with the credit card company and I expressed once again that I know exacty how peer-to-peer works and that I know that if my brother was to download a song by any well known artist he would be performing an illegal act (believe it or not they tried to persuade me that this was legal!).

Anyway, the whole phonecall lasted between 5 and 10 minutes (which couldn't cost too much on the phone bill) and I was told that a full refund will be given with no cancellation charge. I got a reference number and the credit card company has already been told that the charge will be disputed if it is not returned within the promised 8 - 10 business days.

I actually have several qualifications in law and computing and made sure they knew that I knew what I was talking about. I phoned on my borthers behalf so they couldn't fob him off with technical or legal jargon and it seemed to do the job.

My advice is to be quick and to the point. Be assertive but not to aggressive. Make sure that you make it clear that you know your rights and always go into the conversation with the intent of getting a full refund. If you have a friend who knows alot about computers then it may be worth getting them to call on your behalf too.
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  #7 (permalink)  
Old June 9th, 2006
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 668
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Congratulations, well done & thanks for the advice. Glad you can share your advice to others in a similar situation.

I think your post should be "highlighted"!!!!
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  #8 (permalink)  
Old June 9th, 2006
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Join Date: April 6th, 2006
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this should be a sticky
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  #9 (permalink)  
Old June 9th, 2006
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Hmm good suggestion!
(I'll look into it.)
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  #10 (permalink)  
Old June 12th, 2006
Novicius
 
Join Date: December 7th, 2001
Location: Rhododendron, OR
Posts: 1
oweaver is flying high
Default SCAM-www.themusicsmembersarea.com

A charge for $44 appeared on my CC June 8 billed by dwnldsupport.com/ for themusicsmembersarea.com. It was for download privileges for a year which I didn't order. I tried to access billing info at themusicsmembersarea.com but it requested a password I didn't have. They referred me to the eMail they sent when I signed up but I never received an eMail. My CC company will credit my account so I'm OK but the point of this is how they got all my info. It's kind of interesting. On the date my CC was charged I was on the Limewire site and decided to upgrade to PRO. I filled in all the info and then changed my mind. I didn't submit the info, just closed the page. This info was somehow hijacked. This is the only thing I can figure out. Googling themusicsmembersarea reveals other posts about their being scammers. Some believe they are also using a copy of a Limewire program for their downloads.

Hope this helps somebody.
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