I purchased from Allcoolmusic or also known as my-new-music. I read that I was downloading some mp3shark software and there were all the instructions for it and limewire downloaded. I have problems and I am trying to get tech support from limewire and they say I cant get tech support because I did not buy from the directly. I paid 29.95 for unlimited for life and got the 14.00 movie package free. They say they have a 30 day 100% satisfact. guarantee or money back but they will not answer there phones and wont answer my emials although i know they are getting them because I am getting the read receipts! im getting verry PO'd. I am a little upset with lime wire too because they keep telling me that allmusic sent me what they give free but I have downloaded the PRO version! How di dthat happen? im starting to think that Limewire is in on this and benefiting somehow! How would I get the pro version? And why does Limewire not give these other sites a piece of there mind?????????