After reading this forum, I contacted www.mp3musichq.com and requested a refund. I sent an e-mail and called their support line, which was answered suprisingly fast. I just bought the benefit of free downloads (what a joke!) on the 7th, so I figured I was okay to cancel. The woman that I spoke with ignorant. I told her that I wanted to cancel. She asked why. I told her it was because since I signed up, I learned that the service is a scam and I want a full refund. She says, get this, it's funny, 'that if it was a scam, you wouldn't be able to reach support.' LOL I laughed at her and she asked me what I was laughing at. I told her it's a scam operation and I want my money back. She puts me on hold for about 1 minute and comes back and says she authorized my refund and gave me a confirmation number. Then she says that she is not refunding $9.95 for a restocking fee (or some such garbage). I told her, 'yes you are. I will report this to the Internet Crime Commission. She was silent, then told me to hold on again. In about 30 seconds, she comes back and tells me that she has refunded ALL of my money. I asked her if there will be any more charges to my account. She said no. I contacted my bank and told them that this was a fraud and a scam and not to allow any more transactions through. I then filed a complaint with the Federal Government. Let's see what happens! Tricia

I can't believe that this musicmembersarea site has been doing this for this long. By the way, don't bother calling customer service if it has been longer than 7 days, they throw that unrevealed policy around quite freely. Besides, now the toll free number is answered by someone claiming to work for a third party call center, yeah right, and my father is the pope. If you do get anywhere with them on the phone, don't expect any action or even email reply unless it involves the "survey" they claim is to give reasons you feel you deserve a refund. Even then you cannot even submit the "survey" when finished. You have to print it out and fax it to them. MAN THESE GUYS ARE GOOD. As far as I can tell there is no way to talk to them in person or even by email that I can tell. But a bright side for all of you people that have been made fools of by this musicmembersarea scam, don't feel too bad. They have gotten me TWICE!!!! Once by musicmembersarea, and again only 3 weeks later by mymp3downs. Is the same company so BEWARE!!! Oh what a fool am I !@#$%^&*(