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-   -   URGENT !! I got billed on a DECLINED transaction !!!!!!! (https://www.gnutellaforums.com/open-discussion-topics/63899-urgent-i-got-billed-declined-transaction.html)

foolofthehill November 19th, 2006 08:38 AM

Quote:

Originally Posted by Peerless
thanks FOTH....that part of my post obviously got overlooked...

Lol....those dolphins seem to have a tranquil effect on you if I consider certain posts of yours......:laugh_2:
:Smilywais:

razzag November 19th, 2006 08:39 AM

Re:
 
no seriously ! now this is a way to treat new comers ? not provide the support needed ? i have to find my way in forums and bother other people to solve a problem cause by some website error or whatever is caused ? a duplicate transaction and taking my money and not giving me anything back ?!

foolofthehill November 19th, 2006 08:40 AM

Quote:

Originally Posted by razzag
i did send him a pm

Well, then stay tune and wait for a reply.....BUT......don't expect them to jump to the canons....they're not getting online here on a daily basis, so give them a couple of days, and if they haven't responded by then, send them another one.......

Cheers
:Smilywais:

foolofthehill November 19th, 2006 08:41 AM

Quote:

Originally Posted by razzag
no seriously ! now this is a way to treat new comers ? not provide the support needed ? i have to find my way in forums and bother other people to solve a problem cause by some website error or whatever is caused ? a duplicate transaction and taking my money and not giving me anything back ?!

Yeah, yeah,.....we're all looking for that said perfect world,.....I'll tell you when I find it....promise !!!:idea:
:Smilywais:

razzag November 19th, 2006 08:43 AM

doesnt anyone have an email of a sales department ? or tech support ?

foolofthehill November 19th, 2006 08:45 AM

Quote:

Originally Posted by razzag
doesnt anyone have an email of a sales department ? or tech support ?

NO !

Quote:

Originally Posted by Peerless
be aware this forum is not run by LW, nor are the people who do the 'work' here on their payroll...

:Smilywais:

razzag November 19th, 2006 08:47 AM

Re:
 
when u provide a bussiness solution ! u need to provide support im not looking for any world, but im excpecting support from LimeWire cause its the bussiness and im the client ! and it failed me ! so who am i to go to ? to napster.com find the solution ?

and one other thing, thanks for the help and all, but id love to see u guys in the same situation ;) and well see what will happen then ;)

would u excpect them to jump to the canons ?

Peerless November 19th, 2006 09:01 AM

Quote:

Originally Posted by razzag
doesnt anyone have an email of a sales department ? or tech support ?

NO..as noted, we are not employees of LimeWire, get it?

this is the GnutellaForums which 'supports' use of Gnutella clients...of which LimeWire is only 1...we are not here to deal with issues such as yours..

while I truly feel for you, I refuse to bow down to your bad attitude...be glad that volunteers such as us exist...we freely offer advice/solutions on how to configure clients for proper use and such...

take a deep breath, and put yourself in our shoes...

pulease save your angst for the appropriate parties, and also realize they have weekends off (i.e. you will have to wait until at least tomorrow for a response from any LW employee)

and you of course have the option to cancel the transaction via your credit card company...

since you are in such a bad state re: LimeWire I suggest you read the following thread, download BSb25 and the BearStart utility and use them...I'm sure you will be pleased with your results....

The Ultimate Gnutella Client

take the time to read the whole thread, as there are instructions as how to use b25 correctly :rolleyes_2:

razzag November 19th, 2006 09:09 AM

Re:
 
How did i get here ? FROM THE OFFICIAL LIME WIRE WEBSITE !

you offered the support i took it, im not angry at u or giving you attitude im angry at the way limewire supports.

so dont get sensitive !!

i dont even know you .. but since i was linked to this site by limewire what i to do ?!

THANKS FOR THE SUPPORT I GOT HERE !! seriously amaizing of you !:idea: wooohoooo man !! wooohooo !!

Peerless November 19th, 2006 09:15 AM

Quote:

Originally Posted by razzag
but since i was linked to this site by limewire what i to do ?!

well..unfortunately the only thing you can do is PM zab...as noted, we don't support billing problems...that's out of our ballpark...

the support mentioned at LW.com is for usage issues...

and of course the final solution might be to get a total refund, and start using BearShareb25 that's linked to above


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