doesnt anyone have an email of a sales department ? or tech support ?

NO !

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"Never Argue With An Idiot. They Will Drag You Down To Their Level, Then Beat You With Experience"

NO..as noted, we are not employees of LimeWire, get it?

this is the GnutellaForums which 'supports' use of Gnutella clients...of which LimeWire is only 1...we are not here to deal with issues such as yours..

while I truly feel for you, I refuse to bow down to your bad attitude...be glad that volunteers such as us exist...we freely offer advice/solutions on how to configure clients for proper use and such...

take a deep breath, and put yourself in our shoes...

pulease save your angst for the appropriate parties, and also realize they have weekends off (i.e. you will have to wait until at least tomorrow for a response from any LW employee)

and you of course have the option to cancel the transaction via your credit card company...

since you are in such a bad state re: LimeWire I suggest you read the following thread, download BSb25 and the BearStart utility and use them...I'm sure you will be pleased with your results....

The Ultimate Gnutella Client

take the time to read the whole thread, as there are instructions as how to use b25 correctly

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So Long and Thanks for All the Files
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Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This

How did i get here ? FROM THE OFFICIAL LIME WIRE WEBSITE !

you offered the support i took it, im not angry at u or giving you attitude im angry at the way limewire supports.

so dont get sensitive !!

i dont even know you .. but since i was linked to this site by limewire what i to do ?!

THANKS FOR THE SUPPORT I GOT HERE !! seriously amaizing of you ! wooohoooo man !! wooohooo !!

well..unfortunately the only thing you can do is PM zab...as noted, we don't support billing problems...that's out of our ballpark...

the support mentioned at LW.com is for usage issues...

and of course the final solution might be to get a total refund, and start using BearShareb25 that's linked to above

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So Long and Thanks for All the Files
_____________________________________________

Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This

@Peerless

....TMOTM.....!?!

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"Never Argue With An Idiot. They Will Drag You Down To Their Level, Then Beat You With Experience"

Hello,
I have the exact same problem. On November 20 th I tried to upgrade my basic account to Limewire pro and got a payment declined notification thinking that I might have missed something I proceeded with the transaction one more time and got the same transaction declined notification. Subsequently I called my bank to find out whether there was any problem with my card, only to find out that, the transactions were completed on both attempts. Now for the past week I have been trying to contact someone/anyone at limewire but there is no email addres or telephone number for support and my email address is not appearing as approved email so I am not even being able to access the pro support forum. I am really surprised by such a poor level of service.

Use the link in my post No. 8 of this thread to send a PM explaining your problem...

__________________

"Never Argue With An Idiot. They Will Drag You Down To Their Level, Then Beat You With Experience"