susanna,

Sorry to tell you, but it sounds as though you were scammed. There's no 'lifetime subscription'. Pro costs $24.95 for 6 months of free updates & email support or $34.95 for a year's worth of updates & support. The only official LW site is Lime Wire » Official Website & Free Download, BitTorrent «

Unless you bought Pro from the official site, your email address won't be recognised. Who did you pay for your Pro & how much did you pay??
Membership? - **BEWARE** - Download p2p Clients ONLY Thru Official Sites (click on link)


deager,
How is your problem similar to susanna's??
If your library page is completely blank, try clicking on the little black arrows in the top right corner of the library page.
Had you changed the location for saving from the default? Use your computer's search to look for some of the missing file names.