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Other For questions about installing LimeWire or WireShare on alternate operating systems NOT including Windows or Mac. (Such as Linux variations.)


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You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.)

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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old June 23rd, 2005
Novicius
 
Join Date: June 23rd, 2005
Posts: 3
unite is flying high
Default Your Support Sux

I Paid for pro ver and for some reason you don't have my email on file. I am unable to even email you guys through your site because unless you have the email in the system for the pro ver you wont talk to me. I have copies of my receipts from paypal and I have emailed every god damn address on your site with no reply. I want my money back or I want you to fix this ****. PM me for my email and I will send you the pay pal info.
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  #2 (permalink)  
Old June 23rd, 2005
Moderator
 
Join Date: May 16th, 2003
Posts: 1,118
trap_jaw4 is flying high
Default

Did you try this one?
http://sales.limewire.com/support/
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  #3 (permalink)  
Old June 23rd, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 549
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

How much did you pay for LW? The official version costs US$18.80. If you paid more than this then you didn't get the official version. Let's verify that 1st. See Membership? - **WARNING ** BEWARE** - Download p2p Clients ONLY Thru Official Sites
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  #4 (permalink)  
Old June 23rd, 2005
Novicius
 
Join Date: June 23rd, 2005
Posts: 3
unite is flying high
Default

I ordered it here off the real site...these guys wont list a good email to deal with these kind of problems.
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  #5 (permalink)  
Old June 23rd, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 549
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

It generally takes anywhere up to 24 hrs before your account is activated. If it takes longer then yes they should get a hurry up message. I do know they don't have large no.'s of support staff but a reminder for them should help! trap_jaw4's email link is the best one to use for your issue.
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  #6 (permalink)  
Old June 23rd, 2005
Novicius
 
Join Date: June 23rd, 2005
Posts: 3
unite is flying high
Default

I bought it weeks ago...
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  #7 (permalink)  
Old August 9th, 2006
trackmama's Avatar
"Trackmama"
 
Join Date: August 9th, 2006
Location: Germantown
Posts: 5
trackmama is flying high
Unhappy Paid 3 times/never received Upgrade to Pro

I tried 3 times yesterday (August 8, 2006) to upgrade to "limewire pro" and I kept getting an error message saying that my zip code did not match the billing zip code of my charge card. I called my bank to find out why the card would not work and they said the the charge of $18.88 was applied to my account 3 times.....however I never received the pro version and now my account has been charge a lot more than it should have been. Also, the system does not recognize my email address and says that I am not in the system. I cannot receive technical support because I haven't upgraded to the pro version. Please advise....I would very much like to upgrade to "Limewire Pro", but at a charge of only $18.88, not $56.64. PLEASE ADVISE!
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  #8 (permalink)  
Old August 9th, 2006
foolofthehill's Avatar
The Final Frontier
 
Join Date: March 24th, 2006
Location: Thailand
Posts: 1,974
foolofthehill has a spectacular aura about
Default

Go to this thread. There is a link included to RStern (post No. 4). Send him a PM (by clicking on that link) and explain your situation. He'll sort it out for you:
Account Activation
__________________
"Never Argue With An Idiot. They Will Drag You Down To Their Level, Then Beat You With Experience"

Last edited by foolofthehill; August 9th, 2006 at 09:53 AM.
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  #9 (permalink)  
Old August 9th, 2006
trackmama's Avatar
"Trackmama"
 
Join Date: August 9th, 2006
Location: Germantown
Posts: 5
trackmama is flying high
Default

Tanks!
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  #10 (permalink)  
Old November 29th, 2006
Novicius
 
Join Date: November 28th, 2006
Posts: 2
Camus64 is flying high
Default

Hello,

On November 20 th I tried to upgrade my Limewire Beta to Limewire pro from your official site.
I filled up the payment form and executed the transaction but got a transaction declined notification. Thinking that I had filled the form incorrectly I proceeded with the transaction for a second time but got the same transaction declined notification. Subsequently I checked with my bank to be advised that both transactions had been processed as per details below:
Approval # 279484 Bangladesh Time 14:20 November 20
Approval # 288601 Bangladesh Time 14:47 November 20

Card: Mastercard
Name: Mohammed Waquer Hossain
email : arete@xxxxxx.com

Note: I am not seeking a refund but I would like to be able to download Limewire Pro on two laptops. Please advise how I can proceed to do so.
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