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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #81 (permalink)  
Old July 6th, 2002
Unregistered
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Posts: n/a
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Quote:
Originally posted by Morgwen
Did you ever think that maybe my employer would FIRE ME if he ever found out I am the one posting here?
Your personal behaviour which may or may not infringe your place-of-work rules are entirely your own affair and morality.

Quote:
Now I have to use a different password at every new site I register at to be secure.
Is the password database here really secure?
I am affiliated with over 1.000 sites which require registration... I use the same variation of password on all of them.
I receive ZERO spam.

I don't have the faintest idea how to access your password... I am certain that it is not available to ANY moderator. We can view IPs, that is all. Any further info is included in your profile which is available for all registered posters to view..... If you do not wish your 'registration e-mail address' to be displayed, you simply elect for it to be 'hidden'.

Quote:
There are lots of reasons to not register, and you should weigh the flames against the contributions by unregistered users and respect the fact that we wish to remain anon here.
All points you raise WERE weighed, ad nauseum.... not in an afternoon of chat. The benefits associated with all users being able to 'access' one another is the 'winning hand'.

[quoute]And again, sorry Morg, why are you the only one defending this stupid decision? You sit here and take all this but yet it was all the other mods who made the decision. They all just duck and cover and leave you to justify this?[/quoute]Morgwen is a good guy here. Got that? he is not alone in supporting/defending these changes.
It was by concensus that the changes were implemented.

Last edited by ursula; July 6th, 2002 at 10:13 PM.
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  #82 (permalink)  
Old July 6th, 2002
Gnutella Muse
 
Join Date: February 3rd, 2002
Posts: 186
mrgone4662 is flying high
Default

I think following the lead of the vast majority of other forums out there (vBulletin forums, at least) and requiring registration for all posts is a good idea. Cuts down on some of the spam and general useless posts (and threads like this).

The only reason this thread is even happening is because requiring registration wasn't done sooner.
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  #83 (permalink)  
Old July 6th, 2002
Unregistered
Guest
 
Posts: n/a
Default

The only reason most (not all) VB forums require registration like that is there is no other way with the current release of software to prevent flame wars.

Here's another idea from a low class, scum of the earth, Unregistered user:

If you made the "report this post" link go to a counter that counts per different IP address, then if enough people hit that link it would automatically move that post to another area or close it or hold it for review. How hard would that be to code? It's already a separate php page.
That way the mods will only have to deal with posts that are truly annoying.
You should change the link's line to something like
"click here if this post is inappropriate"
"this post sucks"
"click here if this is a flame"

Give the power to the people here.
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  #84 (permalink)  
Old July 6th, 2002
Unregistered
Guest
 
Posts: n/a
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taliban and you are the biggest spammer here.
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  #85 (permalink)  
Old July 6th, 2002
Unregistered
Guest
 
Posts: n/a
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you = mrgone
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  #86 (permalink)  
Old July 6th, 2002
Gnutella Muse
 
Join Date: February 3rd, 2002
Posts: 186
mrgone4662 is flying high
Default

and if my actions become too bad then the forums mods and admins have an easy way of discussing these things with me in private instead of cluttering up the board.

so register or don't.. either way, deal with it.

you may also try showing the people who put this board up and keep it running (volunteers giving this place up for free, i might add) the respect of accepting their policies instead of spamming from your soapbox.

or maybe you should just start your own board and handle it however you like
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  #87 (permalink)  
Old July 6th, 2002
Unregistered
Guest
 
Posts: n/a
Default

get a life and some friends, your post here are redundant
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  #88 (permalink)  
Old July 6th, 2002
Unregistered
Guest
 
Posts: n/a
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Here's a good example, and Morg will remember this.

We have exposed a lot of nasty things Vinnie was doing to Gnutella here.
Back when the BS forums were being used to cover up things Vinnie was doing, people came here and posted Unregistered about what was happening over there, and after people found out, Vinnie had to change his policies and open his forum and quit covering up what he did.
If we didn't do that, Vinnie would have kept on doing what he was doing and maybe worse, but since there were uncontrolled posts here, Vinnie couldn't cover it up.
We need a way to report bad things that are happening to Gnutella, and most likely a Unregistered poster will report it.
If this forum is totally controlled and closed, then when some "dictator" comes along, there will be no way to stop them and people will feel frustrated that they can't do something about it and throw up their hands and give up (or risk being cut off).
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  #89 (permalink)  
Old July 6th, 2002
Morgwen's Avatar
lazy dragon - retired mod
 
Join Date: October 14th, 2001
Location: Germany
Posts: 2,927
Morgwen is flying high
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Quote:
Originally posted by Unregistered
You still can't see the problem.
You are starting to create a lower class of people now, anyone who posts unregistered is of a lower class, and you ask why don't they join us?
Yes you are right I can´t see this problem, because registering is FREE, YOU decide in which CLASS you want to join not me... I could understnad it if we would ask for payment, some people have not the money...

The ONLY arguement I can accept if some users come here and want to ask ONE question, but this is not the case here, as I said you all are "regular" visitors...

Morgwen
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  #90 (permalink)  
Old July 6th, 2002
Morgwen's Avatar
lazy dragon - retired mod
 
Join Date: October 14th, 2001
Location: Germany
Posts: 2,927
Morgwen is flying high
Default

Quote:
Originally posted by Unregistered
If you made the "report this post" link go to a counter that counts per different IP address, then if enough people hit that link it would automatically move that post to another area or close it or hold it for review.
No way, perhaps one of fifty posts is reported the others are discovered by mods... so this will not work!

Morgwen
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