I am having the same problem. The thing just doesn't do anything. I have used Xolox before on my computer with much success. I recently took it off my computer, but then decided that I wanted the newer version (1.9 I think). And since I have done that, it won't download anything. It just keeps searching and connecting. Nothing else. In the past, I would have some items that would not download or that would take a while to download, but not like this. And most of the time I would get my download within a reasonable amount of time. I hope someone can help us.