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August 27th, 2005
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 Pro updates last for 6 months. After that, your email will be removed from their database. If not, then check your original email you received from customer support. It will have a link to your personal downld page. Next time bookmark your personal downld page. Also be sure you actually got LW Pro from the official site. See http://www.gnutellaforums.com/showth...5&pagenumber=1  |
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August 28th, 2005
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| Trying to Upgrade Quote:
The problem is, I cannot send an e-mail about my problem to Limewire saying that the site won't recognize my e-mail address until I sign in using my e-mail address. A catch-22 indeed. I still have the Limewire installer but it's for the version I have, not the upgrade. I have searched my saved e-mails for a receipt from Limewire but cannot find one (which is odd as I usually save everything). It's also odd that there is not an "upgrade now" button in a pull down menu in the program. It seems that the program shoudl know if you're still elegible for upgrades or not.  |
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August 28th, 2005
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| So you paid US $18.88 for your LW? Check your credit co. receipt carefully, was it really from Limewire. Open up LW, go to the LW menu bar & have a look under the Help menu >About Limewire, does this say LW Pro? |
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August 29th, 2005
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August 29th, 2005
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August 29th, 2005
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I had a moment of hope when I noticed this on the Limewire website: " If you have multiple emails try them all, one by one. If you still can't remember, fill out this form." Unfortunalty it just takes you to the same purchase page that anyone gets sent to to buy the program. I have already purchased it. I thought there'd be a form requesting the info be resent to me. I am not sure why this link is even here except as a cruel joke......okay, now I', getting whiney...  Last edited by Woolf; August 29th, 2005 at 04:29 PM. |
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