Can anyone help me? I posted this message earlier and I have not gotten the correct response so I will post it again.
Three weeks ago I purchased the limepro program and started the download of the updated program. I left my computer running and about an hour later I received a message that a file was corrupted and my computer shut down. Later, after conversing with technical support from Dell, it was concluded that I my hard drive was damaged and I had to replace it due to a software virus. As for the limewire download, I had no way of knowing if it completed the download, but my credit card was billed for the purchase. I tried to restart the download, but the installer does not recognized my email address. I didn't complete the installation because of the hard drive problem. How do I get what I paid for? Can I get a CD to install the software manually? Please help.

Ced2121

please tell us first how much you paid for Limewire pro. and, if you can, EXACTLY where you got it from. Also did you recieve any emails from Limewire pior to downloading.

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To get Phex Click on the Fox

I paid $18.88. At the time I was using limewire basic and I click on the popup that comes up when I first open limewire. It directed me to the page that where you start your download of limewire basic or limewire pro.

I suggest you send a personal message to forum member mformel with links to these threads, or details of your problem and she will hopefully be able to check the records for you.

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To get Phex Click on the Fox

OK, we made contact.

That won't happen anymore I suspect. That aspect fixed as long as they read their emails/visit the forum again.

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OK,

The installer shouldn't need to recognize your email address. If you go to http://sales.limewire.com/support/pro_lookup.php and try out your email address, you should be taken to your personal download page, where you can run/download the installer. If it doesn't recognize your address, please pm me with the address you think should work.

Thanks!

Hi,
I have tried your suggestion but it does not recognise my mail address which is [email]****
Hope you can help,
Many thanks Brian

Sorry but no email addys within posts - forum rules.

You can pm your email & all contact details to mformel, & include all your payment details, check your receipt. Remember pro costs US $18.88 not a cent more or less. (About 10.7 quid) Membership? - **WARNING ** - Download p2p Clients ONLY Thru Official Sites (click on link)