foiled again!!

[chev5700]

hi all
ive downloaded lw but cant get much further..
when i visit "all programs" lw does not appear although i have downloaded it and when i visit "add remove programs' there it is but i dont want to remove it i want to finish the installation but cant get anywhere.

at one stage i had screens coming up when i clicked on lw which asked for language,type of connection etc and if i had a firewall which i dont but the firewall question page led nowhere...
funny huh!
so i need help//

thanks in advance
chevy