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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you
LimeWire and FrostWire users need to supply these details >>> System details - help us to help you (click on blue link)

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Moderators are authorized to: (in order of increasing severity)
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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences.

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4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning.

10. Posts should have descriptive subjects. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick.

12. Signatures may be used as long as they are not offensive or sexually explicit.

13. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #31 (permalink)  
Old January 6th, 2003
MamiyaOtaru's Avatar
Code Mangler
 

Join Date: March 25th, 2002
Location: Wyoming
Posts: 143
MamiyaOtaru
Default

Quote:
How do you explain that Limewire achieves maybe 10-15% successful downloads when a PC running Kazaa sitting on the same desk, at the same time, searching the same Gnutella network
Kazaa does not connect to the Gnutella network, period. Perhaps that might shed a sliver of light on the difference in results. That is all.
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  #32 (permalink)  
Old January 7th, 2003
sparkatus
 

Posts: n/a
Default Same file being uploaded multiple times by same user

When I look at the library section that shows uploaded file with results like 98/99 or 1/2 or 0/2 and only rarely 1/1. When I observe the upload progress bar, it reaches 98% completiion only to disappear and then come back and progress to 98% completion again, over and over sometimes up to 98/98 times

Does this indicate that something is wrong on my side?

These are my particulars:
Limewire 2.7.13
AMD XP 1700+ 1 gig RAM
Windows XP SP1
Linksys Cable/DSL router
Port 6346 forwarded to my computer at 192.168.1.100
Forced Local IP (using my ip address, not 192.168.100)
DSL service 1500 kbs down/ 128 kbs up
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  #33 (permalink)  
Old January 9th, 2003
Junior Member
 

Join Date: January 9th, 2003
Posts: 6
JanusMantooth
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This is rediculous. This forum is based on a shoddy self help system. Endless posts about what people think is the reason for a problem and bad suggestions on how to fix it. Not one good answer from the developer. Ignoring a problem doesn't make it go away, and I'm tired of reading back and forth posts which amount to nothing more than a "No, YOUR stupid!" argument.

It is undoubtable that limewire 2.8.5 is rediculously flawed. It is undoubtable that much more than a fraction of an improvement to the download errors can be obtained by the users. Limewire needs to do something about this. I would never register a program when they release versions as faulty as 2.8.5!

Bad form limewire. You still insist that people should download 2.8.5, even though it's very flawed. Why is that? If this is the result of beta testing, I'd hate to see that beta. With the recent lawsuits against p2p software, and bad luck, I can understand a rut, but you absolutely must do SOMETHING about this. At least post a reply letting us know that you are doing something to rectify 2.8.5!
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  #34 (permalink)  
Old February 10th, 2003
Limehead dev guy
 

Posts: n/a
Default response

You want a response to this inane drivel? How about this: you're all too stupid to use Limewire. Please uninstall the program immediately and subscribe to AOL.

That is all.
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  #35 (permalink)  
Old February 10th, 2003
Banned
 

Join Date: September 21st, 2002
Location: Aachen
Posts: 734
trap_jaw
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All of you, wait for the next version, it comes with many, many exciting new features and maybe some new bugs to talk about. I'm a little bored by all this "Could not move to library","Can't upload", "Can't download" and "Can't connect" complaints. There is no solution for them at the moment and the LimeWire developers are aware of your complaints.
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  #36 (permalink)  
Old February 10th, 2003
A reader, not an expert
 

Join Date: January 11th, 2003
Location: Canada
Posts: 4,528
stief is on a distinguished road
Default

Thanks Trap_jaw: you've proven your right to speak by trying to help. Finally, someone with some credibility has said "it's a problem and will be fixed."

Please make this a sticky:
Quote:
"Could not move to library","Can't upload", "Can't download" and "Can't connect" complaints. There is no solution for them at the moment and the LimeWire developers are aware of your complaints.
Please also use your inside contacts to get Support to finally respond so we don't have to be told our ignorance (readily admitted) is stupidity. I noticed Sam was given a few bucks in appreciation of his work. You too, I hope.

Last edited by stief : February 10th, 2003 at 12:16 PM.
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  #37 (permalink)  
Old February 10th, 2003
Banned
 

Join Date: September 21st, 2002
Location: Aachen
Posts: 734
trap_jaw
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I doubt my "inside contacts" are really that good. I'm just reading the developer mailing lists.
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  #38 (permalink)  
Old February 10th, 2003
A reader, not an expert
 

Join Date: January 11th, 2003
Location: Canada
Posts: 4,528
stief is on a distinguished road
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Oh I see--you were being sarcastic when you said said the developers were aware and something is being done.

Silly me.
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  #39 (permalink)  
Old February 10th, 2003
Software Developer
 

Join Date: November 4th, 2002
Location: New York
Posts: 1,365
sberlin is on a distinguished road
Default

>Oh I see--you were being sarcastic when you said said the developers were aware and something is being done.

no he wasn't. the developers are aware, and are discussing problems on the development mailing lists, where contributers (like trap_jaw) are also active.
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  #40 (permalink)  
Old February 10th, 2003
Banned
 

Join Date: September 21st, 2002
Location: Aachen
Posts: 734
trap_jaw
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Quote:
Originally posted by stief
Oh I see--you were being sarcastic when you said said the developers were aware and something is being done.

Silly me.
You misunderstood.

You said: "Please also use your inside contacts to get Support to finally respond so we don't have to be told our ignorance [...]"
I answered: "I doubt my 'inside contacts' are really that good." meaning that my contacts aren't good enough to get LimeWire's Support or the LimeWire developers to respond. They aren't really very communicative at the moment as you might have noticed.
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  #41 (permalink)  
Old February 10th, 2003
A reader, not an expert
 

Join Date: January 11th, 2003
Location: Canada
Posts: 4,528
stief is on a distinguished road
Default

Sorry Sam and trap_jaw--my mistake. I appreciate that you guys contribute solutions and generously try to help. Those like me who are users and want to share our files need to know where to look for solutions. I'd thought these forums were the place.

Should I be trying to read the developer mailing lists?
Should I watch here for a response from Limewire?

Thanks for any answer.

Respectfully--Stief.
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  #42 (permalink)  
Old February 10th, 2003
Banned
 

Join Date: September 21st, 2002
Location: Aachen
Posts: 734
trap_jaw
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You are welcome to read it but I don't know if the posts will make much sense for you at first, unless you have some basic programming knowledge. But don't worry, I didn't have that either when I started reading it.

However I have to warn you, the dev mailinglists are not very exciting at all. If you are looking for all kinds of cool insider infos, it's probably not the right place to go.

Btw. I'm just about to write a weekly news flash about LimeWire development in the open discussion forum.
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  #43 (permalink)  
Old February 10th, 2003
A reader, not an expert
 

Join Date: January 11th, 2003
Location: Canada
Posts: 4,528
stief is on a distinguished road
Default

Thanks trap_jaw
http://www.limewire.org/project/www/MailingList.html is the place to start, I assume. Real info beats "cool insider" stuff anyday.
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  #44 (permalink)  
Old February 10th, 2003
Junior Member
 

Join Date: February 7th, 2003
Posts: 10
Angus
Default Penumali kiki bobo (Greek to me)'ve'

You computer boys do run on so with that fancy jargon...

Had 2.7 - got music.

People came on with 2.8 and killed me dead.

I got 2.8 - don't get music.

Same computer, same server, same operator.

You've got problems.

See how easy that was.


Angus
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  #45 (permalink)  
Old February 10th, 2003
Banned
 

Join Date: September 21st, 2002
Location: Aachen
Posts: 734
trap_jaw
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Quote:
Had 2.7 - got music.

People came on with 2.8 and killed me dead.

I got 2.8 - don't get music.

Same computer, same server, same operator.

You've got problems.
Actually you are the one having problems, because you are the one who cannot download any music. Unless you are able to describe your problem beyond "It doesn't work", it might very well stay your problem because I did not experience anything like that.
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