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Old January 20th, 2005
sberlin sberlin is offline
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
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Default Could Not Move To Library?

To fix this problem, please download LimeWire from this link.

If you purchased PRO, you can download a LimeWire PRO with the fix by going to your personal PRO page and downloading the latest beta.

If that version of LimeWire doesn't work, please let us know by answering the questions below

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What version is your 'kernel32.dll' file? To find this out, follow these steps:
- Double-click on 'My Computer'
- Double-click on 'Local Disk (C:)'
- Double-click on the 'Windows' folder
- Double-click on the 'system32' folder
- Right-click on the file 'kernel32.dll' and choose 'Properties'
- Click the 'Version' tab on the top.
- Click on the item "File Version" in the box on the bottom left.
- The full version should be listed in the box on the right.
*** What is that version listed?

Questions:

a) What operating system are you using?
b) What LimeWire version are you using?

c) Did downloading ever work before?
d) What day did downloading stop working?
e) Did you install any programs or updates (Windows Updates in particular) just before downloads stopped working?

f) How long is the path to your incomplete/save directory?
g) If you shorten the path (C:\Files\Saved) does it start working?
h) What drive is the save directory on?
i) Is the save directory on an internal or external drive?
j) Do you have many files that you are downloading?

k) Does the problem appear when you click on a search result to start downloading, or only after you've restarted LimeWire and it resumes old downloads?
l) Does the problem appear with every single download, or only some of them?
m) If it appears with only some of them, what do those downloads have in common? Are the names really long?
n) If it appears with all of them, try downloading some files that have very short names. Does it still fail?

o) Do you have any Anti Virus or Firewall programs running?
p) If so, can you disable them and try running LimeWire again?

Last edited by sberlin; January 22nd, 2005 at 10:45 PM.
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