Actually I just had a 2nd thought. Short-cuts for windows don't always work very well. 1. Instead go to your Start menu & select LW from the Program list. If LW opens up ok then you know there's something wrong with the shortcut. 2. Else go to LW's folder in your programs folder & try opening it directly instead of using any form of shortcut (remembering that the Start menu also uses shortcuts.) In that case delete the shortcut & create another from LW both for the desktop & start menu folder.