If you are using Limewire pro you get e-mail support Basic you don't ... the bugs@ address seems to be unusable. I think.
My first suggestion is that you uninstall Limewire, including the preference folder. Make a fresh install of Java using the downloaded insataller. Then download the installer (alternative version) off limewire.
See this link:
http://www.gnutellaforums.com/showth...=fixes+working
- and sorry no one answered your first post. Were only here for the beer, and virtual beer's not too good
Let us know if this helps