Hello,

On November 20 th I tried to upgrade my Limewire Beta to Limewire pro from your official site.
I filled up the payment form and executed the transaction but got a transaction declined notification. Thinking that I had filled the form incorrectly I proceeded with the transaction for a second time but got the same transaction declined notification. Subsequently I checked with my bank to be advised that both transactions had been processed as per details below:
Approval # 279484 Bangladesh Time 14:20 November 20
Approval # 288601 Bangladesh Time 14:47 November 20

Card: Mastercard
Name: Mohammed Waquer Hossain
email : arete@xxxxxx.com

Note: I am not seeking a refund but I would like to be able to download Limewire Pro on two laptops. Please advise how I can proceed to do so.