
Hi, I'm new to this forum, so please bear with me.
I have had Limewire for several years. Originally I had it on a desktop and 2 years ago I transferred it to my current computer. I don't use very often, maybe 2 or 3 times a month. I have had no problems with it. The last time I used it was maybe 3 or 4 weeks ago. Three
daysago I tried to open it and nothing happened. I went through all the usual to try and solve the problem, but to no avail. Since I hadn't upgraded in a while, I went to the website and bought a newer version. As I said, I don't use it all that often, so I bought the $13.95 version. I followed all the instructions to download and install. I clicked on the desktop
icon, a pause, and a window with this message: "limewire has encountered a problem and needs to close. We apologize for any inconvenience" (not a particularly unsusual message in Windows) Again, I did all the usual when I've encountered this before. Same message. I went to Limewire for help, and because I bought the cheapie, no tech support...not even for installation! I went through all the FAQ suggestions. Same message every time. So I came to this forum. I have spent many hours over the last 3 days trying each and every suggestion that there is posted here to resolve this. I have tried them all several times. And every time I get the same "problem encountered" message. I will say that as of now, a limewire window actually does pop up, sits there for about a minute and then gives me that favorite message.
So, before I go to Limewire and ask for my money back, I thought I would make one final plea for any other suggestions there might be.
Thanks for whatever help you may have.
my system details you asked to provide:
Computer- 2yr. old Gateway Laptop Model MT6707
1- my OS; Windows XP sp3
2- Firewalls; Windows(disabled)
3- I have 2G of RAM
4- Hard Disk Space Avail.-67GB
5- connection type- broadband/wireless
6- modem/router: Actiontec M1424WR
7- connect. loc.-house
8- limewire ver. 5.2.8 (at this moment)
9- ISP- Verizon
10-Requested test result- "test worked"
11-2 computers connected to the modem/router; this laptop(wireless) & desktop (hard wired)
12- I had Limewire for several yrs., this is a new problem
13- visible "bricks", icons, etc.- I cannot see anything because I can't open anything
14- I believe my setup is UPnP
15- My virus/spyware connection is Webroot. (I believe I've disabled anything they have like a firewall.)
16- I live in US
17- up to the point I tried to access my old limewire program 3 or 4 days ago, nothing new in hardware or software had changed.